Incident History for ZYTE

A complete log of all past incidents, outages, and scheduled maintenance.

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Zyte Maintenance - Hubstorage Monitoring

Monitoring

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Monitoring

on Aug 18, 2025

The scheduled maintenance for Scrapy Cloud Job Execution and Storage is planned to begin in 60 minutes. This update follows the previous maintenance update provided on August 18, 2025.

Scheduled For

Aug 18, 2001, 1:00 PM UTC

Zyte Maintenance - Hubstorage Maintenance - 18 August 2025

Scheduled

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Scheduled

on Aug 15, 2025

Scheduled maintenance for Scrapy Cloud Job Execution and Storage is planned for August 18, 2025, starting at 13:00 UTC. This maintenance is expected to have no impact on customers.

Scheduled For

Aug 18, 2025, 1:00 PM UTC

Scrapy Cloud - Resolved

Resolved

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Resolved

on Aug 14, 2025

The performance degradation issue affecting Scrapy Cloud jobs has been resolved. We appreciate your patience during this time.

Scrapy Cloud - Monitoring

Monitoring

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Monitoring

on Aug 13, 2025

A fix has been implemented and we are monitoring the results.

Scrapy Cloud - Performance Degradation

Investigating

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Investigating

on Aug 13, 2025

We are currently investigating a performance degradation regarding Scrapy Cloud jobs.

Zyte Maintenance - Hubstorage Maintenance - 11 August 2025

Under Maintenance

Affected Components
Scrapy Cloud - Scrapy Cloud - Job Execution and Storage

Under Maintenance

on Aug 11, 2025

Scheduled maintenance for Scrapy Cloud Job Execution and Storage is currently in progress. We will provide updates as necessary. The maintenance started at August 11, 13:00 UTC.

Scheduled For

Aug 11, 2025, 1:00 PM UTC

Under Maintenance

on Aug 11, 2025

Maintenance for Scrapy Cloud Job Execution and Storage will begin in 60 minutes as scheduled. The start time is August 11, 13:00 UTC. This is an update to the previously scheduled maintenance with no anticipated customer impact.

Scheduled For

Aug 11, 2025, 1:00 PM UTC

Scheduled

on Aug 5, 2025

Scheduled maintenance for Scrapy Cloud Job Execution and Storage with no anticipated customer impact.

Scheduled For

Aug 11, 2025, 1:00 PM UTC

Zyte API - Resolved

Resolved

Affected Components
Zyte API - Zyte API

Resolved

on Aug 11, 2025

The incident causing delays in provisioning accounts for Zyte API has been resolved. The issue no longer affects the Zyte API service.

Investigating

on Aug 10, 2025

We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.

Zyte API - Monitoring

Monitoring

Affected Components
Zyte API - Zyte API

Monitoring

on Aug 10, 2025

A fix has been implemented for the issue causing delays in provisioning accounts for Zyte API. We are currently monitoring the results to ensure the problem is resolved.

Identified

on Aug 10, 2025

The issue causing delays in provisioning accounts for Zyte API has been identified. A fix is currently being implemented. This incident does not affect the Zyte API service itself.

Investigating

on Aug 10, 2025

We are continuing to investigate the delay in provisioning accounts for Zyte API. This issue does not affect the Zyte API service itself.

Zyte Incident - Web Dashboard not showing Projects correctly - 29 July 2025

Resolved

Affected Components
Web Dashboard

Resolved

on Jul 31, 2025

The Web Dashboard was not showing Projects correctly but the incident has been resolved.

Monitoring

on Jul 29, 2025

The Web Dashboard is experiencing an issue where Projects are not displaying correctly.

Zyte Incident - Periodic Job Scheduling Issue - 28 July 2025

Resolved

Affected Components
Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Scrapy Cloud - Periodic Job Scheduling

Resolved

on Jul 29, 2025

Periodic job scheduling issue has been resolved.

Monitoring

on Jul 28, 2025

A fix has been implemented and we are monitoring the results.

Investigating

on Jul 28, 2025

Investigating issues with periodic job scheduling in Scrapy Cloud.