Incident History for WebID

The scheduled maintenance for WebID Products in the PROD environment has been completed.

Scheduled maintenance for WebID Products in the PROD environment is currently in progress, with updates to follow as necessary.

Scheduled maintenance for WebID Products in the PROD environment begins in 60 minutes.

The incident affecting Qualified Electronic Signatures (QES) via Namirial has been resolved.

A hotfix has been deployed and initial checks indicate the issue is resolved, with continued monitoring planned.

The issue persists and work on a solution continues.

The fix was installed and we are currently monitoring the situation.

The test system issue has been identified and resolved, and the test environment is available again.

Test API endpoints remain operational, but the test web pages are currently not reachable.

The test system is currently unavailable and the issue is under investigation.

Scheduled maintenance on the staging environment is complete, and WebID Services - Test System is no longer affected.

Scheduled maintenance on the staging environment is currently in progress, making WebID Services - Test System temporarily unavailable.

Scheduled database maintenance will make the staging environment temporarily unavailable on 30 September 2026 from 22:00 to 24:00 CEST.

Scheduled database maintenance will make the staging environment temporarily unavailable on 30 September 2026 from 22:00 to 24:00 CEST.

Scheduled maintenance on WebID Services - Test System has been completed.

Scheduled maintenance on WebID Services - Test System is currently in progress.

Scheduled maintenance on WebID Services - Test System begins in 60 minutes.

The scheduled maintenance for the production client certificate update has been completed.

Scheduled maintenance is currently in progress for the production client certificate update.

Maintenance will begin as scheduled in 60 minutes for production client certificate update.

The scheduled maintenance for AccountID has been completed.

Scheduled maintenance for AccountID is currently in progress and updates will be provided as necessary.

Scheduled maintenance for AccountID will begin as scheduled in 60 minutes.

The incident affecting IT Service Desk has been resolved.

Atlassian has implemented a fix, and IT Service Desk services are available again. We are monitoring the situation.

The incident is still under investigation, affecting the IT Service Desk due to an Atlassian disruption.

We are experiencing an outage affecting both the IT Service Desk and the Service Desk due to an Atlassian disruption, and we are monitoring the situation.