Incident History for Webflow

The issue impacting the delivery of website assets via our CDN (cdn.prod.website-files.com) for users in Singapore has been fully resolved after collaboration with the third-party provider. Asset requests are now functioning as expected. Users are advised to restart their device or clear browser/DNS caches if issues persist.

The root cause of the CDN asset loading issue for customers in Singapore has been addressed by the third-party provider. New requests to our assets CDN (cdn.prod.website-files.com) are now being served successfully. We are continuing to actively monitor the situation to ensure stability.

Webflow has identified the root cause of the issue with CDN assets not loading as expected in the Designer and hosted sites for customers in Singapore. They are currently working with third-party stakeholders to resolve the issue urgently. An update will be provided as soon as additional information is available.

Webflow is investigating reports of website assets served through their CDN not loading as expected in the Designer or on hosted sites in Singapore. The issue is not with the Webflow Designer or Dashboard but potentially related to DNS configuration for customers in Singapore.

We are confident that the incident has been resolved after comprehensive monitoring and actions taken by our team and upstream provider.

Service disruption impacting the Dashboard, Webflow application and some form submissions

Performance remains stable after a service disruption impacting the Dashboard, Webflow application, and some form submissions.

Performance remains stable, and all systems are operating as expected. The team is actively monitoring.

Performance improvements have been made, but some services remain affected. The team is monitoring the situation.

Performance has returned to expected levels after changes to resource management with the database provider. New user signups are functioning normally, but the Webflow Marketplace remains unavailable.

Efforts to restore full performance of the Dashboard, Webflow application, API, and form submissions are ongoing. Performance is improving, but new signups and Marketplace access remain unavailable.

Performance is currently improving for the Dashboard, Webflow application, API, and form submissions, but new signups and Marketplace access remain unavailable.