Europe intermittent partial outage postmortem

Affected Components

Viedoc 4 - Europe - Application programming interface (API)Viedoc 4 - Europe - Background processes (import/export/revisions/alerts/archive/disposal)Viedoc 4 - Europe - Main portal (clinic/admin/designer)Viedoc 4 - Europe - Reporting tool (ViedocReports)Viedoc 4 - Europe - Subject portal (ViedocMe)

Updates

Resolved

August 17, 2026 at 12:44 PM UTC

A postmortem for the Europe intermittent partial outage has been published, indicating the incident is resolved.

Resolved

August 17, 2026 at 11:25 AM UTC

Incident resolved by Microsoft; Viedoc suite is fully operational again.

Monitoring

August 17, 2026 at 10:09 AM UTC

We are continuing to monitor for any further issues.

Monitoring

August 17, 2026 at 09:54 AM UTC

Monitoring an Azure France Central issue causing intermittent service unavailability in Europe.