Incident History for Vassar College

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 14 loaded
Multiple services unavailable during scheduled maintenance

Scheduled

Affected Components

Faculty / Staff WebsitesLibrary Proxy ServerLibrary Web ServerVassar Newspaper ArchivesWordpressVassarOne single sign on (SSO)Team Password Manager

Scheduled

on Oct 22, 2026

Scheduled maintenance on October 26, 2026 from 4:00am to 7:30am EDT will temporarily disrupt multiple Vassar CIS services.

Scheduled For

Oct 26, 2026, 8:00 AM UTC to Oct 26, 2026, 11:30 AM UTC

Digital Library Services unavailable

Resolved

Affected Components

Library Web Server

Resolved

on Oct 22, 2026

The Digital Library Services issue has been resolved and all functionality has been restored.

Identified

on Oct 21, 2026

Digital Library Services are unavailable due to an identified issue that is being worked on.

Scheduled For

Oct 21, 2026, 4:58 PM UTC

Multiple services unavailable during scheduled maintenance

Scheduled

Affected Components

Faculty / Staff WebsitesLibrary Proxy ServerLibrary Web ServerMoodleVassar Newspaper ArchivesWordpressAskBannerBannerBanner Online (self-service)GuardOnePoliceProTitaniumVApps (Citrix)VassarOne single sign on (SSO)Team Password Manager

Scheduled

on Oct 19, 2026

Scheduled maintenance on 10/21/2026 from 3:30am–7:30am EDT will make multiple Vassar services unavailable.

Scheduled For

Oct 21, 2026, 7:30 AM UTC to Oct 21, 2026, 11:30 AM UTC

Workday unavailable for quarterly maintenance

Scheduled

Affected Components

VApps (Citrix)Workday

Scheduled

on Oct 15, 2026

Workday will be unavailable for up to 11 hours on October 17 for scheduled quarterly maintenance.

Scheduled For

Oct 17, 2026, 6:00 AM UTC to Oct 17, 2026, 5:00 PM UTC

Scheduled

on Oct 14, 2026

VAPPs maintenance is scheduled for October 19 from 12:00am to 10:00am EDT, during which VApps (Citrix) will be unavailable.

Scheduled For

Oct 19, 2026, 4:00 AM UTC to Oct 19, 2026, 2:00 PM UTC

Vassar.edu web certificate replacement

Resolved

Affected Components

Vassar.edu Website

Resolved

on Oct 13, 2026

The web certificate issue affecting vassar.edu websites has been resolved and the sites are accessible again.

Identified

on Oct 13, 2026

Vassar's Communications Team is replacing the web certificate on Vassar.edu, causing a service disruption to the website.

Scheduled For

Oct 13, 2026, 12:33 PM UTC

External Google Calendar invites no longer auto-populate

Scheduled

Affected Components

Google Apps for Education

Scheduled

on Oct 5, 2026

External Google Calendar invitations from unknown senders will no longer automatically appear on calendars, effective October 5, 2026.

Scheduled For

Oct 5, 2026, 2:37 PM UTC to Oct 9, 2026, 5:00 PM UTC

Eduroam performance issues in Main Building resolved

Resolved

Affected Components

Internet, Wireless and Phone - Main Building

Resolved

on Sep 24, 2026

The eduroam Wi-Fi performance issues in Main Building have been found and resolved, and service is operating normally.

Resolved

on Sep 24, 2026

Eduroam in Main Building is experiencing performance issues and the cause is under investigation.

Workday unavailable during maintenance window

Scheduled

Affected Components

Workday

Scheduled

on Sep 17, 2026

Workday will be unavailable from 11:00 p.m. September 18 to 2:00 a.m. September 19 for scheduled maintenance.

Scheduled For

Sep 19, 2026, 3:00 AM UTC to Sep 19, 2026, 6:00 AM UTC

Multiple services unavailable during scheduled maintenance

Scheduled

Affected Components

AskBannerBannerBanner Online (self-service)Faculty / Staff WebsitesGuardOneLibrary Proxy ServerLibrary Web ServerMoodlePoliceProTeam Password ManagerTitaniumVApps (Citrix)Vassar Newspaper ArchivesVassarOne single sign on (SSO)Wordpress

Scheduled

on Sep 10, 2026

Scheduled maintenance on September 16 will make VAPPS, Titanium, PolicePro, and GuardOne unavailable from 3:00am to 7:30am EDT.

Scheduled For

Sep 16, 2026, 7:00 AM UTC to Sep 16, 2026, 11:30 AM UTC

Scheduled

on Sep 10, 2026

Scheduled maintenance on September 16 will temporarily disrupt multiple Vassar services including Banner, Moodle, and authentication.

Scheduled For

Sep 16, 2026, 8:00 AM UTC to Sep 16, 2026, 11:30 AM UTC

External ticketing system outage delays IT tickets

Resolved

Affected Components

Administrative WorkdayService PortalVassarOne single sign on (SSO)Workday

Resolved

on Sep 10, 2026

The external ticketing system outage has been resolved and all functionality restored.

Identified

on Sep 10, 2026

An external ticketing system outage is delaying tickets reaching the IT Service Desk; the incident has been identified.

Scheduled For

Sep 10, 2026, 3:32 PM UTC

Resolved

on Sep 10, 2026

The OneLogin issue has been resolved and all functionality has been restored.

Identified

on Sep 9, 2026

An external OneLogin outage has been identified, preventing logins to OneLogin and other systems. Updates will follow.

... and 1 more update(s). Click to view the full timeline.

External Workday disruption affecting Vassar services

Resolved

Affected Components

[Administrative] Workday[Administrative] Workday - Performance issues

Resolved

on Aug 26, 2026

The External Workday issue has been resolved and all functionality has been restored.

Monitoring

on Aug 24, 2026

Vassar is experiencing intermittent service interruption to Workday; Workday is actively working to resolve the issue.

Multiple services maintenance on 8/19/2026

Scheduled

Affected Components

Department WebsitesFaculty / Staff WebsitesLibrary Proxy ServerMoodleVassar Newspaper ArchivesWordpressAskBannerBannerBanner Online (self-service)GuardOnePoliceProTitaniumVApps (Citrix)VassarOne single sign on (SSO)Team Password Manager

Scheduled

on Aug 18, 2026

Scheduled maintenance will make multiple services unavailable on August 19, 2026 from 3:30 AM to 7:30 AM EDT.

Scheduled For

Aug 19, 2026, 7:30 AM UTC to Aug 19, 2026, 11:30 AM UTC

External Workday disruption affecting Vassar services

Resolved

Affected Components

AskBannerBannerBanner Online (self-service)Virtual private network (VPN)[Administrative] Workday

Resolved

on Aug 13, 2026

The external Workday issue has been resolved and all functionality has been restored.

Monitoring

on Aug 12, 2026

External Workday disruption causes performance issues across multiple Vassar services; monitoring ongoing.

Scheduled

on Aug 11, 2026

Routine Banner maintenance will cause intermittent outages and limited functionality from 5 PM to 9 PM EDT on August 12, 2026.

Scheduled For

Aug 12, 2026, 9:00 PM UTC to Aug 13, 2026, 1:00 AM UTC

Scheduled

on Aug 11, 2026

GlobalProtect VPN will be unavailable during scheduled maintenance on August 12, 2026 from 7:00-7:30 AM EDT.

Scheduled For

Aug 12, 2026, 11:00 AM UTC to Aug 12, 2026, 11:30 AM UTC

DegreeWorks maintenance scheduled

Scheduled

Affected Components

Degree Works

Scheduled

on Aug 4, 2026

DegreeWorks will undergo maintenance from August 5th 11:00 AM to August 6th 5:00 PM EDT, causing intermittent outages.

Scheduled For

Aug 5, 2026, 3:00 PM UTC to Aug 6, 2026, 9:00 PM UTC

    Incident History for Vassar College