Incident History for united hoster GmbH
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedCore switch maintenance at Frankfurt 1 datacenter
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 has been completed.
Under Maintenance
on Oct 26, 2026
Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 is now in progress, with updates to follow as necessary.
Scheduled For
Oct 26, 2026, 9:00 PM UTC
Scheduled
on Oct 26, 2026
Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 begins in 60 minutes.
Scheduled For
Oct 26, 2026, 9:00 PM UTC
Virtuzzo VHI security update maintenance completed
Completed
Affected Components
Completed
on Oct 24, 2026
The scheduled security update maintenance for Virtuzzo VHI virtual datacenter has been completed.
Security update maintenance for Virtuzzo VHI vDatacenter
Under Maintenance
Affected Components
Under Maintenance
on Oct 24, 2026
Scheduled maintenance for a security update on Virtuzzo VHI virtual datacenter is currently in progress.
Scheduled For
Oct 24, 2026, 6:00 AM UTC
Scheduled
on Oct 24, 2026
Scheduled maintenance for a security update on Virtuzzo VHI virtual datacenter begins in 60 minutes.
Scheduled For
Oct 24, 2026, 6:00 AM UTC
Scheduled
on Oct 22, 2026
Planned Virtuozzo VHI security update maintenance is scheduled for October 24, 2026, with VMs migrated to other hardware nodes.
Scheduled For
Oct 24, 2026, 6:00 AM UTC
Terminal Server and Cloud VDS maintenance completed
Completed
Affected Components
Completed
on Oct 22, 2026
The scheduled maintenance for Terminal Server and Cloud VDS infrastructure has been completed.
Terminal Server and Cloud VDS infrastructure maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 22, 2026
Scheduled maintenance on Terminal Server and Cloud VDS infrastructure is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 22, 2026, 6:00 PM UTC
Scheduled
on Oct 22, 2026
Planned maintenance for Terminal Server and Cloud VDS infrastructure begins as scheduled in 60 minutes.
Scheduled For
Oct 22, 2026, 6:00 PM UTC
Scheduled
on Oct 19, 2026
Scheduled maintenance on October 22 will install a critical security update, briefly restarting virtual servers and interrupting service.
Scheduled For
Oct 22, 2026, 6:00 PM UTC
Emergency Spamexperts maintenance affecting Hosted Exchange
Completed
Affected Components
Completed
on Oct 21, 2026
Emergency Spamexperts maintenance is complete and the update was successfully applied; Hosted Exchange - Exchange SE is available again.
Under Maintenance
on Oct 21, 2026
Emergency Spamexperts maintenance is in progress, affecting Hosted Exchange - Exchange SE; contact support for changes during the security measure.
Scheduled
on Oct 21, 2026
Scheduled emergency maintenance for Spamexperts is currently in progress, affecting Hosted Exchange - Exchange SE; updates will follow as necessary.
Scheduled
on Oct 21, 2026
Emergency maintenance is underway: the vDatacenter management interface is offline pending a PHP security update, while running VMs remain unaffected.
Scheduled For
Oct 21, 2026, 12:15 PM UTC
... and 1 more update(s). Click to view the full timeline.
Customer portal offline due to PHP security vulnerability
Completed
Affected Components
Completed
on Oct 21, 2026
Emergency maintenance on the customer portal is complete and the portal is available again.
Under Maintenance
on Oct 21, 2026
Emergency maintenance on the customer portal continues; contact support for changes to services or customer data during the security measure.
Under Maintenance
on Oct 21, 2026
Scheduled emergency maintenance for the customer portal is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 21, 2026, 12:00 PM UTC
Scheduled
on Oct 21, 2026
Customer portal taken offline as a precaution due to a PHP security vulnerability; awaiting vendor security update before restoring service.
Scheduled For
Oct 21, 2026, 12:00 PM UTC
Hardware firewall maintenance postponed again
Update
Affected Components
Update
on Oct 21, 2026
The planned hardware firewall maintenance has been postponed again due to ongoing PHP security vulnerability remediation; a new date will be announced.
Emergency maintenance on vDatacenter management
Completed
Affected Components
Completed
on Oct 21, 2026
Verification of vDatacenter Management is complete; the service was not affected by the vulnerability and access has been reactivated.
Under Maintenance
on Oct 21, 2026
Emergency maintenance on vDatacenter management is in progress; contact support for changes to your vDatacenter environment during the security measure.
Scheduled
on Oct 21, 2026
Scheduled emergency maintenance for vDatacenter management is currently in progress, with updates to follow as necessary.
Core switch maintenance in Frankfurt 1
Scheduled
Affected Components
Scheduled
on Oct 19, 2026
Scheduled maintenance on October 26 will install urgent software updates on core switches in Frankfurt 1, with no expected service impact.
Scheduled For
Oct 26, 2026, 9:00 PM UTC
Emergency maintenance on Terminal Server and Cloud VDS
Completed
Affected Components
Completed
on Oct 16, 2026
Emergency maintenance on Terminal Server and Cloud VDS infrastructure is complete and services are fully available again.
Under Maintenance
on Oct 16, 2026
Emergency maintenance on Terminal Server and Cloud VDS infrastructure is currently in progress; further updates will follow.
Scheduled For
Oct 16, 2026, 6:00 PM UTC
Scheduled
on Oct 16, 2026
Emergency maintenance on Terminal Server and Cloud VDS infrastructure begins as scheduled in 60 minutes.
Scheduled For
Oct 16, 2026, 6:00 PM UTC
Scheduled
on Oct 16, 2026
Emergency security update requires restarting virtual servers, causing brief downtime during the scheduled maintenance window.
Scheduled For
Oct 16, 2026, 6:00 PM UTC
Hosted Exchange Microsoft updates maintenance complete
Completed
Affected Components
Completed
on Oct 14, 2026
Maintenance for Hosted Exchange Microsoft updates is complete and the service is fully available again.
Parallels RAS Security Gateway maintenance completed
Completed
Affected Components
Completed
on Oct 14, 2026
Maintenance on the Parallels RAS Security Gateway is complete and the service is fully available again.
Hosted Exchange Verwaltungsportal maintenance completed
Completed
Affected Components
Completed
on Oct 14, 2026
The scheduled Microsoft update maintenance for Hosted Exchange Verwaltungsportal is complete and the service is fully available again.
Under Maintenance
on Oct 14, 2026
Scheduled Microsoft update maintenance for Hosted Exchange - Exchange SE is currently in progress.
Under Maintenance
on Oct 14, 2026
Scheduled Microsoft update maintenance for the Hosted Exchange Verwaltungsportal is currently in progress.
Under Maintenance
on Oct 14, 2026
Scheduled Microsoft update maintenance for Parallels RAS Security Gateway is currently in progress.
Scheduled For
Oct 14, 2026, 4:30 AM UTC
... and 3 more update(s). Click to view the full timeline.
Hardware firewall update in Frankfurt data centers
Scheduled
Affected Components
Scheduled
on Oct 13, 2026
Scheduled maintenance to install security updates on the firewall cluster is planned for October 21; no service outages are expected.
Scheduled For
Oct 21, 2026, 6:00 PM UTC