Incident History for united hoster GmbH

A complete log of all past incidents, outages, and scheduled maintenance.

Filter by status

applies to the 15 loaded
Core switch maintenance at Frankfurt 1 datacenter

Completed

Affected Components

Rechenzentrum - Frankfurt 1

Completed

on Oct 27, 2026

Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 has been completed.

Under Maintenance

on Oct 26, 2026

Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 is now in progress, with updates to follow as necessary.

Scheduled For

Oct 26, 2026, 9:00 PM UTC

Scheduled

on Oct 26, 2026

Scheduled core switch maintenance at Rechenzentrum Frankfurt 1 begins in 60 minutes.

Scheduled For

Oct 26, 2026, 9:00 PM UTC

Virtuzzo VHI security update maintenance completed

Completed

Affected Components

Infrastructure as a Service - vDatacenter (VHI)

Completed

on Oct 24, 2026

The scheduled security update maintenance for Virtuzzo VHI virtual datacenter has been completed.

Security update maintenance for Virtuzzo VHI vDatacenter

Under Maintenance

Affected Components

Infrastructure as a Service - vDatacenter (VHI)

Under Maintenance

on Oct 24, 2026

Scheduled maintenance for a security update on Virtuzzo VHI virtual datacenter is currently in progress.

Scheduled For

Oct 24, 2026, 6:00 AM UTC

Scheduled

on Oct 24, 2026

Scheduled maintenance for a security update on Virtuzzo VHI virtual datacenter begins in 60 minutes.

Scheduled For

Oct 24, 2026, 6:00 AM UTC

Scheduled

on Oct 22, 2026

Planned Virtuozzo VHI security update maintenance is scheduled for October 24, 2026, with VMs migrated to other hardware nodes.

Scheduled For

Oct 24, 2026, 6:00 AM UTC

Terminal Server and Cloud VDS maintenance completed

Completed

Affected Components

Infrastructure as a Service - Windows InfrastrukturInfrastructure as a Service - Linux InfrastrukturInfrastructure as a Service - Terminal Server Infrastruktur

Completed

on Oct 22, 2026

The scheduled maintenance for Terminal Server and Cloud VDS infrastructure has been completed.

Terminal Server and Cloud VDS infrastructure maintenance in progress

Under Maintenance

Affected Components

Infrastructure as a Service - Linux InfrastrukturInfrastructure as a Service - Terminal Server InfrastrukturInfrastructure as a Service - Windows Infrastruktur

Under Maintenance

on Oct 22, 2026

Scheduled maintenance on Terminal Server and Cloud VDS infrastructure is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 22, 2026, 6:00 PM UTC

Scheduled

on Oct 22, 2026

Planned maintenance for Terminal Server and Cloud VDS infrastructure begins as scheduled in 60 minutes.

Scheduled For

Oct 22, 2026, 6:00 PM UTC

Scheduled

on Oct 19, 2026

Scheduled maintenance on October 22 will install a critical security update, briefly restarting virtual servers and interrupting service.

Scheduled For

Oct 22, 2026, 6:00 PM UTC

Emergency Spamexperts maintenance affecting Hosted Exchange

Completed

Affected Components

Hosted Exchange - Exchange SEInfrastructure as a Service - vDatacenter (VHI)

Completed

on Oct 21, 2026

Emergency Spamexperts maintenance is complete and the update was successfully applied; Hosted Exchange - Exchange SE is available again.

Under Maintenance

on Oct 21, 2026

Emergency Spamexperts maintenance is in progress, affecting Hosted Exchange - Exchange SE; contact support for changes during the security measure.

Scheduled

on Oct 21, 2026

Scheduled emergency maintenance for Spamexperts is currently in progress, affecting Hosted Exchange - Exchange SE; updates will follow as necessary.

Scheduled

on Oct 21, 2026

Emergency maintenance is underway: the vDatacenter management interface is offline pending a PHP security update, while running VMs remain unaffected.

Scheduled For

Oct 21, 2026, 12:15 PM UTC

... and 1 more update(s). Click to view the full timeline.

Customer portal offline due to PHP security vulnerability

Completed

Affected Components

Kundenportal - Kundenportal

Completed

on Oct 21, 2026

Emergency maintenance on the customer portal is complete and the portal is available again.

Under Maintenance

on Oct 21, 2026

Emergency maintenance on the customer portal continues; contact support for changes to services or customer data during the security measure.

Under Maintenance

on Oct 21, 2026

Scheduled emergency maintenance for the customer portal is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 21, 2026, 12:00 PM UTC

Scheduled

on Oct 21, 2026

Customer portal taken offline as a precaution due to a PHP security vulnerability; awaiting vendor security update before restoring service.

Scheduled For

Oct 21, 2026, 12:00 PM UTC

Hardware firewall maintenance postponed again

Update

Affected Components

Rechenzentrum - Frankfurt 1Rechenzentrum - Frankfurt 2

Update

on Oct 21, 2026

The planned hardware firewall maintenance has been postponed again due to ongoing PHP security vulnerability remediation; a new date will be announced.

Emergency maintenance on vDatacenter management

Completed

Affected Components

Infrastructure as a Service - vDatacenter (VHI)

Completed

on Oct 21, 2026

Verification of vDatacenter Management is complete; the service was not affected by the vulnerability and access has been reactivated.

Under Maintenance

on Oct 21, 2026

Emergency maintenance on vDatacenter management is in progress; contact support for changes to your vDatacenter environment during the security measure.

Scheduled

on Oct 21, 2026

Scheduled emergency maintenance for vDatacenter management is currently in progress, with updates to follow as necessary.

Core switch maintenance in Frankfurt 1

Scheduled

Affected Components

Rechenzentrum - Frankfurt 1

Scheduled

on Oct 19, 2026

Scheduled maintenance on October 26 will install urgent software updates on core switches in Frankfurt 1, with no expected service impact.

Scheduled For

Oct 26, 2026, 9:00 PM UTC

Emergency maintenance on Terminal Server and Cloud VDS

Completed

Affected Components

Infrastructure as a Service - Linux InfrastrukturInfrastructure as a Service - Terminal Server InfrastrukturInfrastructure as a Service - Windows Infrastruktur

Completed

on Oct 16, 2026

Emergency maintenance on Terminal Server and Cloud VDS infrastructure is complete and services are fully available again.

Under Maintenance

on Oct 16, 2026

Emergency maintenance on Terminal Server and Cloud VDS infrastructure is currently in progress; further updates will follow.

Scheduled For

Oct 16, 2026, 6:00 PM UTC

Scheduled

on Oct 16, 2026

Emergency maintenance on Terminal Server and Cloud VDS infrastructure begins as scheduled in 60 minutes.

Scheduled For

Oct 16, 2026, 6:00 PM UTC

Scheduled

on Oct 16, 2026

Emergency security update requires restarting virtual servers, causing brief downtime during the scheduled maintenance window.

Scheduled For

Oct 16, 2026, 6:00 PM UTC

Hosted Exchange Microsoft updates maintenance complete

Completed

Affected Components

Hosted Exchange - Exchange SE

Completed

on Oct 14, 2026

Maintenance for Hosted Exchange Microsoft updates is complete and the service is fully available again.

Parallels RAS Security Gateway maintenance completed

Completed

Affected Components

Infrastructure as a Service - Parallels RAS Security Gateway

Completed

on Oct 14, 2026

Maintenance on the Parallels RAS Security Gateway is complete and the service is fully available again.

Hosted Exchange Verwaltungsportal maintenance completed

Completed

Affected Components

Hosted Exchange - Exchange SEHosted Exchange - Hosted Exchange VerwaltungsportalInfrastructure as a Service - Parallels RAS Security Gateway

Completed

on Oct 14, 2026

The scheduled Microsoft update maintenance for Hosted Exchange Verwaltungsportal is complete and the service is fully available again.

Under Maintenance

on Oct 14, 2026

Scheduled Microsoft update maintenance for Hosted Exchange - Exchange SE is currently in progress.

Under Maintenance

on Oct 14, 2026

Scheduled Microsoft update maintenance for the Hosted Exchange Verwaltungsportal is currently in progress.

Under Maintenance

on Oct 14, 2026

Scheduled Microsoft update maintenance for Parallels RAS Security Gateway is currently in progress.

Scheduled For

Oct 14, 2026, 4:30 AM UTC

... and 3 more update(s). Click to view the full timeline.

Hardware firewall update in Frankfurt data centers

Scheduled

Affected Components

Rechenzentrum - Frankfurt 1Rechenzentrum - Frankfurt 2

Scheduled

on Oct 13, 2026

Scheduled maintenance to install security updates on the firewall cluster is planned for October 21; no service outages are expected.

Scheduled For

Oct 21, 2026, 6:00 PM UTC

    Incident History for united hoster GmbH