Resolved

Last updated: July 31, 2025 at 07:28 PM UTC

Tyk Cloud Status Incident - Service Degradation for Trialist Customers Due to Faulty Redis Nodes on US-EAST-1 - 31 July 2025

Affected Components

Deployment Zones - Controller at aws-us-east-1

Updates

Resolved

July 31, 2025 at 07:28 PM UTC

Service degradation for Trialist customers due to faulty Redis nodes in US-EAST-1 has been resolved.

Monitoring

July 31, 2025 at 03:56 PM UTC

Service degradation for trialist customers in US-EAST-1 due to faulty Redis nodes is being monitored after fixes were applied.

Identified

July 31, 2025 at 12:24 PM UTC

Service degradation for Trialist customers due to faulty Redis nodes in US-EAST-1 region affecting MDCB and Gateway services.