Incident History for Tray.io
A complete log of all past incidents, outages, and scheduled maintenance.
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Scheduled Maintenance - 21 August 2025
Scheduled
Affected Components
Scheduled
on Aug 14, 2025
Scheduled maintenance for routine upgrade on Data Tables and Vector Tables databases across all regions on Thursday, 21st of August 2025 from 08:30 to 11:30 BST. Users may experience minor delays with Data Tables and Vector Tables during this period.
Scheduled For
Aug 21, 2025, 8:30 AM UTC to Aug 21, 2025, 11:30 AM UTC
US Region Database Maintenance
Scheduled
Affected Components
Scheduled
on Aug 14, 2025
A routine upgrade of databases in the US region is scheduled for Thursday, August 28th between 07:00 and 10:00 BST. Users may experience delays when fetching Workflow History data within the Tray application during this maintenance window.
Scheduled For
Aug 28, 2025, 7:00 AM UTC to Aug 28, 2025, 10:00 AM UTC
Maintenance - EU Region Database Upgrade
Scheduled
Affected Components
Scheduled
on Aug 14, 2025
A routine upgrade of databases in the EU region is scheduled for Wednesday, August 27th between 07:00 and 10:00 BST. Users may experience delays when fetching Workflow History data during this maintenance window.
Scheduled For
Aug 27, 2025, 6:00 AM UTC to Aug 27, 2025, 9:00 AM UTC
Maintenance - Upcoming AP Region Database Upgrade
Scheduled
Affected Components
Scheduled
on Aug 14, 2025
Routine upgrade of databases in the AP region scheduled for Tuesday, August 26th between 11:00 and 14:00 BST. Users may experience delays when fetching Workflow History data during this maintenance window.
Scheduled For
Aug 26, 2025, 11:00 AM UTC to Aug 26, 2025, 2:00 PM UTC
Tray.ai Incident - Degraded Workflow Execution Performance - APAC - 1 August 2025
Resolved
Affected Components
Resolved
on Aug 1, 2025
Degraded Workflow Execution Performance in APAC region has been resolved.
Monitoring
on Aug 1, 2025
Degraded workflow execution performance affecting APAC region.
Monitoring
on Aug 1, 2025
Degraded workflow execution performance affecting APAC region.
Investigating
on Aug 1, 2025
Users may have experienced issues with workflow executions in the APAC region.