Incident History for Trackunit
A complete log of all past incidents, outages, and scheduled maintenance.
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Onei3 - Scheduled Maintenance
Scheduled
Affected Components
Scheduled
on Aug 13, 2025
A scheduled system maintenance is planned for the Trackunit Onei3 platform on August 18, 20:00 CEST. Affected services may experience slightly degraded performance during this time.
Scheduled For
Aug 18, 2025, 6:00 PM UTC
Trackunit - Incident Resolved
Resolved
Affected Components
Resolved
on Aug 13, 2025
The issue causing frequent logouts for some users has been identified and resolved. Both Trackunit Verify and Manager Classic components are no longer affected.
Some Users - Frequent Logouts
Monitoring
Affected Components
Monitoring
on Aug 13, 2025
A fix has been implemented and we are currently monitoring the situation.
Some Users - Frequent Logouts
Identified
Affected Components
Identified
on Aug 13, 2025
We have identified the cause of frequent user logouts from Manager Classic and Trackunit Verify. Currently working to implement a fix.
Some Users - Frequent Logouts
Investigating
Affected Components
Investigating
on Aug 13, 2025
Investigation ongoing for frequent user logouts from Manager Classic.
Trackunit Manager - Resolved Data Delay
Resolved
Affected Components
Resolved
on Aug 9, 2025
The data delay affecting Trackunit Manager and Trackunit API has been resolved. Monitoring has ceased and the system is now considered operational. Further investigation may be required to determine the root cause.
Monitoring
on Aug 9, 2025
A fix has been implemented and we are now monitoring the results of the fix for Trackunit Manager and Trackunit API. We are observing the system's behavior to ensure the data delay has been resolved and to identify any potential regressions.
Investigating
on Aug 9, 2025
We are currently investigating a data delay within Trackunit Manager. Initial assessment indicates the issue affects both Trackunit Manager and the Trackunit API. Further investigation is underway to determine the root cause and scope of the delay.
Trackunit Manager - Incident Resolved
Resolved
Affected Components
Resolved
on Aug 8, 2025
The data delay incident in Trackunit Manager has been resolved. Monitoring has concluded and the affected components, Trackunit Manager and Trackunit API, are operating normally. Further investigation revealed a temporary issue with data synchronization. A full resolution has been achieved.
Monitoring
on Aug 8, 2025
A fix has been implemented for the data delay in Trackunit Manager. We are currently monitoring the results to ensure the lag has disappeared. The affected components are Trackunit Manager and Trackunit API. Further updates will be provided as the monitoring progresses.
Trackunit - Resolved
Resolved
Affected Components
Resolved
on Aug 8, 2025
The incident affecting Trackunit Manager, Go, On, API, and Streaming API has been resolved. The team has implemented a fix and verified the performance degradation has been addressed.
Monitoring
on Aug 8, 2025
A fix has been implemented for the performance degradation affecting Trackunit Manager, Go, On, API, and Streaming API. The team is currently monitoring the results to ensure stability.
Investigating
on Aug 8, 2025
Due to an infrastructure issue, some customers are experiencing delays while using Trackunit Manager, APIs, Go, and On. The incident is currently under investigation.
Trackunit Incident - Asset metadata update delays - 5 August 2025
Resolved
Affected Components
Resolved
on Aug 5, 2025
Delays in asset metadata updates have been resolved.
Investigating
on Aug 5, 2025
Asset metadata updates may be delayed in showing changes, but no data has been lost.
Trackunit Maintenance - Scheduled system maintenance on Trackunit Iris platform - 2 August 2025
Completed
Affected Components
Completed
on Aug 2, 2025
Scheduled maintenance completed on the Trackunit Iris platform.
Scheduled
on Aug 2, 2025
Scheduled system maintenance on Trackunit Iris platform.
Scheduled For
Aug 2, 2025, 4:24 PM UTC
Under Maintenance
on Aug 2, 2025
Scheduled system maintenance is currently in progress on Trackunit Iris platform.
Scheduled
on Aug 2, 2025
Scheduled system maintenance on Trackunit Iris platform
Scheduled For
Aug 2, 2025, 4:00 PM UTC
Scheduled
on Jul 31, 2025
Scheduled maintenance on Trackunit Iris platform may cause degraded performance for Trackunit Manager, Trackunit Go, Trackunit On, Trackunit API, and Streaming API.
Scheduled For
Aug 2, 2025, 4:00 PM UTC
Trackunit Incident - Asset meta data update delays - 30 July 2025
Resolved
Affected Components
Resolved
on Jul 30, 2025
Incident resolved: Asset meta data update delays affecting Trackunit Manager, Trackunit Go, and Trackunit On.
Trackunit Incident - Asset meta data update delays - 29 July 2025
Resolved
Affected Components
Resolved
on Jul 29, 2025
Incident resolved: Asset meta data update delays affecting Trackunit Manager, Trackunit Go, and Trackunit On.
Monitoring
on Jul 29, 2025
A fix has been implemented for asset meta data update delays, and the results are being monitored.
Trackunit Maintenance - Scheduled system maintenance on Trackunit Iris platform - 29 July 2025
Completed
Affected Components
Completed
on Jul 28, 2025
The scheduled maintenance on the Trackunit Iris platform has been completed.