Incident History for Tiendanube
A complete log of all past incidents, outages, and scheduled maintenance.
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Tiendanube - Maintenance Completed
Monitoring
Affected Components
Monitoring
on Aug 14, 2025
The scheduled maintenance for EKS Core has been completed. The technical team is now monitoring the process to ensure a smooth transition from the maintenance.
Tiendanube - Monitoring
Monitoring
Affected Components
Monitoring
on Aug 14, 2025
The scheduled maintenance for EKS Core has started as planned at 03:00 GMT-03:00. Our technical team is currently monitoring the process to ensure a smooth transition.
Pago Nube - Resolved
Resolved
Affected Components
Resolved
on Aug 12, 2025
The instability in the Pago Nube sales service has been resolved. The service is now fully operational.
Pago Nube - Investigating
Investigating
Affected Components
Investigating
on Aug 12, 2025
We have identified instabilities in the Pago Nube sales service. Our technical team is currently working to resolve the issue. We will provide further updates as soon as possible.
Tiendanube - Sales Issue Resolved
Resolved
Affected Components
Resolved
on Aug 8, 2025
The technical team has identified and resolved the technical issue that affected stores between 16:30 and 17:01. Stores are now operating as expected. This resolves the previously reported issue affecting Sales functionality, as detailed in the incident update at https://stspg.io/yf6jx8w4tpwq.
Investigating
on Aug 8, 2025
A technical issue has been detected within the Tiendanube platform, potentially impacting stores. The technical team is currently focused on investigating the potential causes of the error and working towards a resolution. Affected components include the Tiendanube Administrator and Sales functionalities. Further details can be found at https://stspg.io/yf6jx8w4tpwq.
Tiendanube Incident - Problem in your store admin - 30 July 2025
Resolved
Affected Components
Resolved
on Aug 6, 2025
We have resolved the instability in Pago Nube's Bank Transfer method, which experienced issues between 20:35 and 20:53 on August 5th.
Investigating
on Jul 30, 2025
Investigating a technical issue in the payments and subscriptions section that may affect the store admin panel.