Payment Processing Services incident resolved

Monitoring completed and normal service restored for Secure Card Portal, Internet Payments and Touchtone after third-party network provider issue; incident now closed.

Monitoring completed and the incident affecting Advanced Payments authorisations and the MI Portal is fully resolved with normal service restored.

Service degradation affecting Secure Card Portal, Internet Payments and Touchtone is resolved; services remain stable and are being monitored.

Issues affecting Advanced Payments and MI Portal are resolved; platform is being monitored closely for stability.

Fix implemented for Secure Card Portal, service levels returning to normal; Touchtone telephony payment issues remain under priority investigation.

Intermittent degradation affecting Secure Card Portal, Internet Payments and Touchtone remains under investigation by technical teams.

Access PaySuite has identified intermittent degradation affecting Advanced Payments, MI Portal and payment authorisations, with technical teams working to restore normal service.

Access PaySuite is investigating intermittent degradation in Payment Processing affecting Secure Card Portal, Internet Payments and Touchtone.

Access PaySuite is investigating intermittent degradation in Advanced Payments and the MI Portal affecting payment authorisations and connectivity.