Incident History for Tealium

A complete log of all past incidents, outages, and scheduled maintenance.

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ServerSide and ClientSide Maintenance - Reminder

Update

Affected Components
ServerSide PublishingClientSide Publishing

Update

on Aug 14, 2025

This email serves as a reminder for the previously announced scheduled maintenance, updating the expected downtime from one hour to little to no disruption.

Scheduled For

Aug 14, 2025, 4:00 PM UTC to Aug 14, 2025, 6:00 PM UTC

ServerSide and ClientSide Maintenance - Reminder

Update

Affected Components
ServerSide PublishingClientSide Publishing

Update

on Aug 13, 2025

This email serves as a reminder for the scheduled maintenance that was previously announced. The maintenance will take place on August 14, 2025 from 1600 UTC to 1800 UTC. As per the previous update, there is expected to be little to no disruption during this time.

Scheduled For

Aug 14, 2025, 4:00 PM UTC to Aug 14, 2025, 6:00 PM UTC

TiQ and ServerSide UI Maintenance

Identified

Affected Components
TiQServerSide UI

Identified

on Aug 13, 2025

Update from previous context: This maintenance is scheduled for a four-hour window with an expected downtime of one hour, affecting TiQ and Server-Side UIs. Tag Delivery and Event Collection remain unaffected.

Scheduled For

Aug 23, 2025, 10:00 PM UTC to Aug 24, 2025, 2:00 AM UTC

ServerSide and ClientSide Publishing Maintenance

Under Maintenance

Affected Components
ServerSide PublishingClientSide Publishing

Under Maintenance

on Aug 12, 2025

Scheduled maintenance reminder from Tealium Status. We will be performing maintenance against our backend services that support both ServerSide and ClientSide publishing in Hong Kong and Tokyo regions at 1600 UTC on 2025-08-14. During this time, we expect little to no disruptions.

Scheduled For

Aug 14, 2025, 4:00 PM UTC to Aug 14, 2025, 6:00 PM UTC

Tokyo Maintenance Completed

Completed

Affected Components
Visitor Service Data Layer Enrichment Compression Enablement - Tokyo

Completed

on Aug 8, 2025

The scheduled maintenance for Visitor Service Data Layer Enrichment Compression Enablement in Tokyo has been completed successfully. The maintenance started on August 7, 2025, at 12:00 AM UTC and ended as planned at 1:00 AM UTC.

Scheduled For

Aug 7, 2025, 12:00 AM UTC to Aug 7, 2025, 1:00 AM UTC

Under Maintenance

on Aug 8, 2025

Scheduled maintenance for Visitor Service Data Layer Enrichment Compression Enablement in Tokyo has begun. Planned start: August 7, 2025 12:00AM UTC, expected end: August 7, 2025 1:00AM UTC.

Scheduled For

Aug 7, 2025, 12:00 AM UTC to Aug 7, 2025, 1:00 AM UTC

Scheduled

on Aug 7, 2025

Scheduled maintenance for Visitor Service Data Layer Enrichment Compression Enablement in Tokyo. Planned start: August 7, 2025 12:00AM UTC, expected end: August 7, 2025 1:00AM UTC.

Scheduled For

Aug 7, 2025, 12:00 AM UTC to Aug 7, 2025, 1:00 AM UTC

Scheduled Maintenance Notification from Tealium Status

Completed

Affected Components
Visitor Service Data Layer Enrichment Compression Enablement

Completed

on Aug 7, 2025

The Visitor Service Data Layer Enrichment Compression Enablement - US maintenance has completed successfully.

Scheduled

on Aug 6, 2025

Scheduled maintenance for Visitor Service Data Layer Enrichment Compression Enablement - US.

Scheduled

on Aug 6, 2025

Scheduled maintenance reminder for the Visitor Service Data Layer Enrichment Compression Enablement in US.

Scheduled For

Aug 6, 2025, 9:45 PM UTC to Aug 6, 2025, 10:45 PM UTC

Scheduled Maintenance Notification from Tealium Status

Resolved

Affected Components
Visitor ServiceVisitor Service - Data Layer Enrichment

Resolved

on Aug 6, 2025

Maintenance completed successfully on the Visitor Service Data Layer Enrichment Compression Enablement

Scheduled

on Aug 6, 2025

Maintenance is scheduled for the Visitor Service Data Layer Enrichment Compression feature.

Scheduled

on Aug 6, 2025

Scheduled maintenance for the Visitor Service Data Layer Enrichment Compression Enablement in two additional regions.

Scheduled For

Aug 5, 2025, 12:00 AM UTC to Aug 5, 2025, 12:30 AM UTC

Status Notification from Tealium - AudienceStream and EventStream Impacted In Sydney

Resolved

Affected Components
Cloud RegionsServer-Side Data Collection and Processing

Resolved

on Aug 5, 2025

The incident affecting AudienceStream and EventStream in the Sydney region has been resolved with no data loss reported.

Degraded Performance

on Aug 5, 2025

AudienceStream and EventStream are experiencing degraded performance in Sydney due to an issue causing partial data loss.

Scheduled Maintenance Notification from Tealium Status

Completed

Affected Components
Data LayerVisitor ServiceVisitor Service Data LayerVisitor Service Data Layer Enrichment Compression Enablement

Completed

on Aug 5, 2025

Maintenance on the Visitor Service Data Layer Enrichment Compression has been completed successfully.

Under Maintenance

on Aug 4, 2025

Maintenance is starting for the Visitor Service Data Layer Enrichment Compression.

Under Maintenance

on Aug 4, 2025

We are continuing to rollout the Visitor Service Data Layer Enrichment Compression Enablement to additional regions.

Scheduled For

Aug 4, 2025, 9:45 PM UTC to Aug 4, 2025, 10:45 PM UTC