Incident History for Synthesia

The Engineering Teams have successfully released a fix for the issue where videos were failing to display inside the editor. As a result, videos are now displaying correctly again. If any issues persist, users are advised to contact the Support Team for further assistance. This update resolves the previously reported incident that was under investigation.

The Engineering teams have successfully released a fix for the issue where videos were failing to display inside the editor. Videos are now displaying normally again. If any issues persist, users are advised to contact the Support Team for assistance. This update resolves the incident that was previously under investigation.

A new incident has been reported where videos are failing to display inside the editor. The Engineering teams are currently investigating the issue to identify the root cause. Updates will be provided as more information becomes available.