Incident History for Stonly

A complete log of all past incidents, outages, and scheduled maintenance.

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Stonly - Resolved KB Service Issue

Resolved

Affected Components
Stonly customers KB's - location C

Resolved

on Aug 12, 2025

The service issue impacting Stonly customers KB's in location C has been resolved. Corrective actions have been successfully implemented, and the system is now fully operational. We appreciate your patience during this incident.

Monitoring

on Aug 8, 2025

Corrective actions have been implemented to address the recent service issue impacting Stonly customers KB's in location C. The system is currently in a monitoring phase to ensure stability and validate the effectiveness of the corrective actions taken. We appreciate your patience and understanding.

Investigating

on Aug 8, 2025

A service issue is impacting Stonly customers KB's in location C. Our technical team is currently investigating the root cause and working to restore service. Updates will be posted on our status page. Affected components are Stonly customers KB's in location C.

Stonly Maintenance - Guided answers for AI answers and external knowledge sources ingestion maintenance - 3 August 2025

Completed

Affected Components
Stonly Editor

Completed

on Aug 3, 2025

Scheduled maintenance completed for AI answers and external knowledge sources ingestion.

Under Maintenance

on Aug 3, 2025

Scheduled maintenance for Guided answers for AI answers and external knowledge sources ingestion is in progress.

Scheduled

on Aug 3, 2025

Guided answers for AI answers and external knowledge sources ingestion maintenance will begin as scheduled in 60 minutes.

Scheduled For

Aug 3, 2025, 7:00 AM UTC

Scheduled

on Aug 1, 2025

Guided answers for AI answers and external knowledge sources ingestion maintenance

Scheduled For

Aug 3, 2025, 7:00 AM UTC