Incident History for Stonly
A complete log of all past incidents, outages, and scheduled maintenance.
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Stonly - Resolved KB Service Issue
Resolved
Affected Components
Resolved
on Aug 12, 2025
The service issue impacting Stonly customers KB's in location C has been resolved. Corrective actions have been successfully implemented, and the system is now fully operational. We appreciate your patience during this incident.
Monitoring
on Aug 8, 2025
Corrective actions have been implemented to address the recent service issue impacting Stonly customers KB's in location C. The system is currently in a monitoring phase to ensure stability and validate the effectiveness of the corrective actions taken. We appreciate your patience and understanding.
Investigating
on Aug 8, 2025
A service issue is impacting Stonly customers KB's in location C. Our technical team is currently investigating the root cause and working to restore service. Updates will be posted on our status page. Affected components are Stonly customers KB's in location C.
Stonly Maintenance - Guided answers for AI answers and external knowledge sources ingestion maintenance - 3 August 2025
Completed
Affected Components
Completed
on Aug 3, 2025
Scheduled maintenance completed for AI answers and external knowledge sources ingestion.
Under Maintenance
on Aug 3, 2025
Scheduled maintenance for Guided answers for AI answers and external knowledge sources ingestion is in progress.
Scheduled
on Aug 3, 2025
Guided answers for AI answers and external knowledge sources ingestion maintenance will begin as scheduled in 60 minutes.
Scheduled For
Aug 3, 2025, 7:00 AM UTC
Scheduled
on Aug 1, 2025
Guided answers for AI answers and external knowledge sources ingestion maintenance
Scheduled For
Aug 3, 2025, 7:00 AM UTC