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Simbase is a Dutch IoT connectivity provider that offers global SIM cards and eSIM solutions for connected devices. Its IoT SIMs work on multiple mobile networks in many countries, supporting 2G, 3G, 4G, LTE-M and NB-IoT technologies, and can be managed through a user-friendly dashboard and API. Simbase offers flexible pay-as-you-go pricing, usage alerts, and device management features. Businesses in GPS tracking, smart metering, security systems and industrial IoT use Simbase to connect devices reliably worldwide.
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What is Simbase's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
User Reports for Simbase
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About Simbase & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A Dutch IoT scale-up running a headless, edge-delivered marketing and console experience on Next.js App Router, DatoCMS and AWS, instrumented for enterprise-grade reliability.
What stands out
- Two observability tools (Datadog and Sentry) plus Cronitor signal a business where SIM uptime and billing jobs are revenue-critical.
- Headless DatoCMS with App Router shows marketing wants autonomous content velocity without entangling the product engineering team.
- Heavy frontend instrumentation (PostHog, GTM, Sentry) points to a product-led growth motion measured against signup and activation funnels.
- CookieYes alongside GTM reflects strict EU compliance obligations from its Netherlands headquarters and enterprise customer base.
Technologies simbase.com uses
- AWS Certificate Manager — Manages TLS certificates for CloudFront distributions, securing every branded domain.
- Amazon CloudFront — Global CDN edge-delivers static assets and content to worldwide enterprise customers.
- Tailwind CSS — Utility CSS accelerates iteration on marketing and console interfaces without bespoke stylesheets.
- Next.js App Router — App Router enables server-rendered, SEO-friendly product and pricing pages that convert enterprise buyers.
- React — Component runtime behind every interactive interface.
- GSAP — Timeline animations add motion polish to a technical IoT product story that must feel tangible.
- Amazon Web Services — Core cloud host for compute, storage and networking.
- PostHog — Product analytics and session replay track funnel behaviour across signup and SIM management flows.
- HeroUI — React component library gives the dashboards and marketing UI a consistent, polished design system.
- Next.js — React framework underpinning the whole site, chosen for hybrid rendering and performance.
- Webpack — Bundles and optimizes JavaScript assets at build time.
- Datadog — Infrastructure and APM monitoring for the high-uptime connectivity platform backing customer SIMs.
- Cronitor — Monitors scheduled jobs and uptime for backend connectivity and billing processes.
- CookieYes — Consent banner keeps EU and global tracking compliant for a Netherlands-headquartered business.
- DatoCMS — Headless CMS powering marketing pages, letting a Dutch IoT scale-up ship localized content without engineering bottlenecks.
- Google Tag Manager — Tag container orchestrating marketing and analytics scripts.
- Sentry — Frontend error tracking catches issues in the customer portal before support tickets arrive.
- Priority Hints — Sends early resource hints to speed first render.
- Open Graph — Social sharing metadata for marketing pages.
How these technologies work together
- Next.js App Router requires React — App Router renders React server and client components; the whole site architecture depends on this pairing.
- HeroUI integrates with Tailwind CSS — HeroUI components are built on Tailwind utilities, giving one consistent styling language across pages and console.
- DatoCMS requires Next.js App Router — DatoCMS content is fetched server-side by App Router components, so editors drive pages without deploys.
- Datadog overlaps with Sentry — Both capture errors and performance signals; teams must split duties to avoid duplicate alerting costs.
- Next.js requires Webpack — Webpack bundles the Next.js application, code-splitting routes and optimizing assets for production.
- CookieYes requires Google Tag Manager — CookieYes gates GTM tags, ensuring analytics and marketing scripts only fire after EU-compliant consent.
- Amazon CloudFront requires AWS Certificate Manager — CloudFront distributions require ACM certificates to terminate HTTPS for every customer-facing domain.
- Amazon CloudFront runs on Amazon Web Services — CloudFront is an AWS service distributing the site's static and cached content globally.
- Next.js integrates with Sentry — Sentry's Next.js SDK reports rendering and client errors, protecting the self-service SIM console.
- HeroUI runs on React — HeroUI only exists as a React component library, supplying buttons, modals and tables for the portal.
- Cronitor works alongside Datadog — Cronitor covers scheduled connectivity and billing jobs while Datadog watches the surrounding infrastructure.
- Next.js integrates with PostHog — PostHog instruments the Next.js app to measure signup, activation and SIM ordering funnels.
- GSAP works alongside Next.js App Router — GSAP animations run inside client components of the App Router, adding motion to otherwise static marketing pages.
- Google Tag Manager overlaps with PostHog — GTM can already load analytics; running PostHog alongside risks conflicting event definitions and inflated tracking.
- Amazon CloudFront works alongside Priority Hints — Priority Hints tell the browser which CDN-delivered assets to fetch first, sharpening perceived load speed.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain simbase.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Amazon.
Domain name active since 2003
simbase.com has been a registered domain since September 2003 — 23 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until September 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Simbase not working
Simbase provides IoT connectivity through SIM cards for devices. Businesses use its dashboard to activate, manage and track SIMs and their data use. Find your symptom below. Most problems come from a sign-in, a SIM or plan setting, a device's network connection, or the platform itself. Check the SIM is active and the device has signal before you change any setting.
Jump to what you are seeing
Website
The Simbase website does not load for you.
- Open the page in a private window and on another network.
- Check status.simbase.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Dashboard
The dashboard does not load, or it shows no SIMs.
- Reload in a private window, and try another browser.
- Check you have access to the right account and the SIMs in it.
- Check status.simbase.com, and report the page name and the time.
Login
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the account that owns the SIMs.
- Try a private window to rule out an old session.
Still not working?
Contact your organisation's Simbase administrator first, since they manage accounts and SIMs. For a platform-wide problem, contact Simbase support through the help option in the dashboard or on the Simbase website. Have your account name, the SIM or device identifier, the exact error text, and the time with your time zone. Never send passwords or SIM security details in a support message. Live incident updates are on status.simbase.com.
Most SIM problems come from a plan that has run out, a device signal or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Simbase's side.
Frequently asked questions about Simbase
Is Simbase down right now?
No. Based on the latest status data on this page, Simbase (simbase.com) is up and running normally. The most recent incident, "Mobile network connectivity issues in Sweden", was resolved (last update Oct 26, 2026).
What should I do if Simbase is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for simbase.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Simbase incident?
The most recent incident on record is "Mobile network connectivity issues in Sweden", last updated on Oct 26, 2026. It has been resolved.
How many people reported problems with Simbase recently?
No user reports about Simbase were submitted in the last 48 hours.
How do I report a problem with Simbase?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Simbase status page?
The official status page for Simbase is status.simbase.com.
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