Incident History for Simbase
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedNetwork resilience maintenance completed
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance affecting network resilience has been completed successfully.
Emergency link maintenance completed
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled emergency link maintenance has been completed successfully.
Emergency link maintenance on off-island network link
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled emergency link maintenance is currently in progress and may impact service availability.
Scheduled For
Oct 29, 2026, 10:00 PM UTC
Scheduled
on Oct 27, 2026
Emergency maintenance on an off-island network link is scheduled for October 29, with no expected service interruption due to resilient connections.
Scheduled For
Oct 29, 2026, 10:00 PM UTC
Scheduled
on Oct 27, 2026
Emergency maintenance on the off-island network link is scheduled for October 29, with no expected service interruption due to resilient connections.
Scheduled For
Oct 29, 2026, 10:00 PM UTC
Planned maintenance affecting network resilience
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled maintenance is currently in progress and may impact service availability.
Scheduled For
Oct 29, 2026, 8:00 PM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance on 29 October 2026 will temporarily reduce service resilience with no anticipated service disruption.
Scheduled For
Oct 29, 2026, 8:00 PM UTC
Completed
on Oct 26, 2026
Planned maintenance with reduced resilience has been marked complete.
Scheduled
on Oct 26, 2026
Scheduled supplier maintenance on 29 October 2026 will temporarily reduce service resilience with no expected service disruption.
Scheduled For
Oct 29, 2026, 8:00 PM UTC
Scheduled network maintenance completed
Completed
Affected Components
Completed
on Oct 29, 2026
The scheduled network maintenance has been completed, affecting SIM Profile Black and Green connectivity, messaging, and voice services.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance is currently in progress, with updates to be provided as necessary.
Scheduled For
Oct 29, 2026, 12:00 PM UTC
Scheduled
on Oct 29, 2026
Scheduled network maintenance will begin in 60 minutes on October 29 at 12:00 UTC.
Scheduled For
Oct 29, 2026, 12:00 PM UTC
Network maintenance in progress
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled network maintenance has been completed successfully.
Under Maintenance
on Oct 28, 2026
Scheduled network maintenance is currently in progress and may impact service availability.
Scheduled For
Oct 28, 2026, 8:00 PM UTC
Network maintenance in Singapore
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Scheduled network infrastructure upgrade in Singapore on November 3, 2026 may cause brief connectivity issues, increased latency, or intermittent service.
Scheduled For
Nov 3, 2026, 10:00 PM UTC
Scheduled
on Oct 28, 2026
Scheduled core network switch software upgrade in Singapore from November 3, 2026 22:00 UTC to November 4, 2026 02:00 UTC, with most services expected to remain available.
Scheduled For
Nov 3, 2026, 10:00 PM UTC to Nov 4, 2026, 2:00 AM UTC
Emergency link maintenance on off-island network link
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Scheduled maintenance on Amsterdam network infrastructure for a software upgrade on 3 November 2026, with possible brief connectivity interruptions.
Scheduled For
Nov 3, 2026, 10:30 PM UTC
Mobile data gateway maintenance in progress
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance on the mobile data gateway has been completed successfully.
Under Maintenance
on Oct 27, 2026
Scheduled maintenance on the mobile data gateway is currently in progress and may impact service availability.
Scheduled For
Oct 27, 2026, 9:00 PM UTC
Mobile network connectivity issues in Sweden
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled network maintenance on 27 October 2026 has been marked as completed.
Completed
on Oct 27, 2026
The scheduled network maintenance affecting SIM Profile data, SMS, and voice services has been completed.
Mobile network connectivity issues in Sweden
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled network maintenance affecting SIM profile connectivity has been completed.
Mobile network connectivity issues in Sweden
Under Maintenance
Affected Components
Under Maintenance
on Oct 27, 2026
Scheduled maintenance affecting SIM profile connectivity is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 27, 2026, 10:30 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance affecting connectivity will begin in 60 minutes on October 27 at 10:30 UTC.
Scheduled For
Oct 27, 2026, 10:30 AM UTC
Scheduled
on Oct 22, 2026
Scheduled network maintenance on October 27 may cause brief periods of intermittent service availability during the maintenance window.
Scheduled For
Oct 27, 2026, 10:30 AM UTC
Scheduled network maintenance affecting SIM profiles
Under Maintenance
Affected Components
Under Maintenance
on Oct 27, 2026
Scheduled maintenance is currently in progress, affecting SIM Profile Black and Green data, SMS, and voice services, with updates to follow as necessary.
Scheduled For
Oct 27, 2026, 6:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance will begin in 60 minutes at 06:00 UTC on October 27, 2026.
Scheduled For
Oct 27, 2026, 6:00 AM UTC
Scheduled
on Oct 21, 2026
Scheduled network maintenance on October 27 at 06:00 UTC with no expected customer service impact due to redundancy mechanisms.
Scheduled For
Oct 27, 2026, 6:00 AM UTC
Scheduled
on Oct 21, 2026
Scheduled supplier maintenance on October 27 at 06:00 UTC with no expected service impact due to redundancy mechanisms.
Scheduled For
Oct 27, 2026, 6:00 AM UTC
Mobile network connectivity issues in Sweden
Identified
Affected Components
Identified
on Oct 26, 2026
LTE has been temporarily blocked in Sweden to help 2G-capable devices reconnect while the team works with the local operator on a solution.
Investigating
on Oct 26, 2026
Investigating connectivity issues affecting devices on a network in Sweden; alternative networks are confirmed working as expected.
Blue profile SIM packet gateway maintenance completed
Completed
Affected Components
Completed
on Oct 26, 2026
Scheduled maintenance to add a new packet gateway for Blue profile SIMs is complete and data connectivity is restored.