Incident History for Sheridan College

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 12 loaded
Campus Printing Services maintenance completed

Completed

Affected Components

Campus Printing Services

Completed

on Oct 30, 2026

Scheduled maintenance for Campus Printing Services on Friday October 30 has been completed.

Campus Printing Services maintenance in progress

Under Maintenance

Affected Components

Campus Printing ServicesPaperCut printing system

Under Maintenance

on Oct 30, 2026

Scheduled maintenance for Campus Printing Services is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 30, 2026, 9:00 AM UTC

Scheduled

on Oct 30, 2026

Scheduled maintenance for Campus Printing Services begins in 60 minutes at 05:00 EDT on October 30.

Scheduled For

Oct 30, 2026, 9:00 AM UTC

Scheduled

on Oct 28, 2026

Scheduled maintenance on October 30 will make campus printing services temporarily unavailable during the PaperCut system upgrade.

Scheduled For

Oct 30, 2026, 9:00 AM UTC

AppsAnywhere scheduled maintenance in progress

Completed

Affected Components

AppsAnywhere

Completed

on Oct 27, 2026

The scheduled maintenance for AppsAnywhere has been completed.

Under Maintenance

on Oct 27, 2026

Scheduled maintenance for AppsAnywhere is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 27, 2026, 1:00 PM UTC

PeopleSoft scheduled maintenance starting soon

Completed

Affected Components

PeopleSoft

Completed

on Oct 18, 2026

The scheduled PeopleSoft maintenance has been completed as of October 18 at 01:00 EDT.

Under Maintenance

on Oct 18, 2026

PeopleSoft scheduled maintenance is now in progress as planned.

Scheduled For

Oct 18, 2026, 1:00 AM UTC

Scheduled

on Oct 18, 2026

PeopleSoft maintenance will begin as scheduled in 60 minutes on October 17 at 21:00 EDT.

Scheduled For

Oct 18, 2026, 1:00 AM UTC

PeopleSoft scheduled maintenance

Scheduled

Affected Components

CAMPUSFinanceHRPeopleSoft

Scheduled

on Oct 14, 2026

Scheduled maintenance on PeopleSoft systems will make CAMPUS, HR and Finance production environments unavailable, with possible disconnections.

Scheduled

on Oct 14, 2026

Scheduled maintenance on PeopleSoft systems will make CAMPUS, HR and Finance production environments unavailable, with possible disconnections.

Scheduled For

Oct 14, 2026, 10:06 PM UTC

PeopleSoft Scheduled Maintenance

Completed

Affected Components

PeopleSoft

Completed

on Sep 20, 2026

Scheduled maintenance on PeopleSoft has been completed.

Under Maintenance

on Sep 20, 2026

Scheduled maintenance on PeopleSoft is currently in progress and may cause disconnections or intermittent connectivity issues for logged-in users.

Scheduled For

Sep 20, 2026, 1:00 AM UTC

Scheduled

on Sep 20, 2026

Scheduled maintenance on PeopleSoft systems on 19 September 2026 may cause disconnections or intermittent connectivity issues for logged-in users.

Scheduled For

Sep 20, 2026, 1:00 AM UTC

Scheduled Network Maintenance – Davis Campus B-Wing 1st floor

Completed

Affected Components

Davis Campus B-Wing 1st floorDavis Campus B-Wing 1st floor networkNetwork

Completed

on Sep 3, 2026

The scheduled network maintenance at Davis Campus B-Wing 1st floor has been completed.

Scheduled

on Sep 3, 2026

Scheduled network maintenance is currently in progress, causing intermittent connectivity during the window.

Scheduled

on Sep 3, 2026

Scheduled network maintenance will begin as scheduled in 60 minutes, causing intermittent connectivity during the window.

Scheduled For

Sep 3, 2026, 2:00 AM UTC

Scheduled

on Sep 3, 2026

Scheduled network maintenance will occur in Davis Campus B-Wing 1st floor, causing intermittent connectivity during the window.

Scheduled For

Sep 3, 2026, 2:00 AM UTC

Cisco 3850 Switch Hardware Upgrade at HMC B-Wing

Completed

Affected Components

Cisco 3850 Switch Hardware Upgrade (HMC :: B-Wing 1st floor)HMC B-Wing 1st floor networkNetwork connectivity (wired and wireless) at HMC B-Wing 1st floor

Completed

on Aug 28, 2026

The scheduled maintenance for the Cisco 3850 switch hardware upgrade at HMC B-Wing 1st floor has been completed.

Scheduled

on Aug 28, 2026

Scheduled maintenance is currently in progress for the Cisco 3850 switch hardware upgrade at HMC B-Wing 1st floor.

Scheduled For

Aug 27, 2026, 10:00 PM UTC

Scheduled

on Aug 28, 2026

Maintenance will begin as scheduled in 60 minutes, causing complete network outage in HMC B-Wing 1st floor from 10 PM to 4 AM.

Scheduled For

Aug 28, 2026, 2:00 AM UTC to Aug 28, 2026, 8:00 AM UTC

Scheduled

on Aug 27, 2026

Scheduled maintenance will replace Cisco 3850 switches with 9300, causing complete network outage in HMC B-Wing 1st floor from 10 PM to 4 AM.

Scheduled For

Aug 28, 2026, 2:00 AM UTC to Aug 28, 2026, 8:00 AM UTC

Cisco 3850 Switch Hardware Upgrade (HMC B-Wing 2nd floor)

Completed

Affected Components

HMC B-Wing 2nd floor networkNetwork connectivity (wired and wireless) at HMC B-Wing 2nd floor

Completed

on Aug 21, 2026

The scheduled maintenance for the Cisco 3850 switch hardware upgrade has been completed.

Scheduled

on Aug 21, 2026

Scheduled maintenance is currently in progress for the Cisco 3850 switch hardware upgrade, causing a complete network outage in HMC B-Wing 2nd floor.

Scheduled For

Aug 20, 2026, 10:00 PM UTC to Aug 21, 2026, 4:00 AM UTC

Scheduled

on Aug 21, 2026

Maintenance will begin as scheduled in 60 minutes, causing complete network outage in HMC B-Wing 2nd floor from 10 PM to 4 AM.

Scheduled For

Aug 21, 2026, 2:00 AM UTC to Aug 21, 2026, 8:00 AM UTC

Scheduled

on Aug 20, 2026

Scheduled maintenance to replace Cisco 3850 switches with Cisco 9300 switches, causing complete network outage in HMC B-Wing 2nd floor from 10 PM to 4 AM.

Scheduled For

Aug 21, 2026, 2:00 AM UTC to Aug 21, 2026, 8:00 AM UTC

Cisco 3850 Switch Hardware Upgrade (HMC B-Wing 3rd floor)

Completed

Affected Components

Cisco 3850 Switch Hardware Upgrade (HMC B-Wing 3rd floor)HMC B-Wing 3rd floor networkNetwork connectivity (wired and wireless) at HMC B-Wing 3rd floor

Completed

on Aug 14, 2026

The scheduled maintenance to replace Cisco 3850 switches with 9300 switches has been completed.

Scheduled

on Aug 14, 2026

Scheduled maintenance to replace Cisco 3850 switches with 9300 switches is now in progress, causing a complete network outage.

Scheduled

on Aug 14, 2026

Scheduled maintenance to replace Cisco 3850 switches with 9300 switches will begin as scheduled in 60 minutes, causing complete network outage.

Scheduled For

Aug 13, 2026, 10:00 PM UTC

Scheduled

on Aug 14, 2026

Scheduled maintenance to replace Cisco 3850 switches with 9300 switches, causing complete network outage in HMC B-Wing 3rd floor from 10 PM to 4 AM.

Scheduled For

Aug 14, 2026, 2:00 AM UTC to Aug 14, 2026, 8:00 AM UTC

Printing Service Outage Resolved

Resolved

Affected Components

Printing Service

Resolved

on Aug 6, 2026

The printing service outage has been resolved.

Resolved

on Aug 6, 2026

The printing service issue has been resolved and service is restored; monitoring continues.

Investigating

on Aug 6, 2026

Investigating an issue affecting printing services; users may be unable to print or release print jobs.

Sheridan College Service Degradation

Resolved

Affected Components

AuthenticationDNSOther campus-based systemsWi-Fi

Resolved

on Aug 5, 2026

All affected services have been restored and are operating normally.

Monitoring

on Aug 5, 2026

Services are being restored and we are monitoring the environment to ensure stability.

Investigating

on Aug 5, 2026

Investigating intermittent issues affecting Wi-Fi, DNS, authentication, and other campus-based services.

    Incident History for Sheridan College