Incident History for Sheridan College
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 12 loadedCampus Printing Services maintenance completed
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance for Campus Printing Services on Friday October 30 has been completed.
Campus Printing Services maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance for Campus Printing Services is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 30, 2026, 9:00 AM UTC
Scheduled
on Oct 30, 2026
Scheduled maintenance for Campus Printing Services begins in 60 minutes at 05:00 EDT on October 30.
Scheduled For
Oct 30, 2026, 9:00 AM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance on October 30 will make campus printing services temporarily unavailable during the PaperCut system upgrade.
Scheduled For
Oct 30, 2026, 9:00 AM UTC
AppsAnywhere scheduled maintenance in progress
Completed
Affected Components
Completed
on Oct 27, 2026
The scheduled maintenance for AppsAnywhere has been completed.
Under Maintenance
on Oct 27, 2026
Scheduled maintenance for AppsAnywhere is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 27, 2026, 1:00 PM UTC
PeopleSoft scheduled maintenance starting soon
Completed
Affected Components
Completed
on Oct 18, 2026
The scheduled PeopleSoft maintenance has been completed as of October 18 at 01:00 EDT.
Under Maintenance
on Oct 18, 2026
PeopleSoft scheduled maintenance is now in progress as planned.
Scheduled For
Oct 18, 2026, 1:00 AM UTC
Scheduled
on Oct 18, 2026
PeopleSoft maintenance will begin as scheduled in 60 minutes on October 17 at 21:00 EDT.
Scheduled For
Oct 18, 2026, 1:00 AM UTC
PeopleSoft scheduled maintenance
Scheduled
Affected Components
Scheduled
on Oct 14, 2026
Scheduled maintenance on PeopleSoft systems will make CAMPUS, HR and Finance production environments unavailable, with possible disconnections.
Scheduled
on Oct 14, 2026
Scheduled maintenance on PeopleSoft systems will make CAMPUS, HR and Finance production environments unavailable, with possible disconnections.
Scheduled For
Oct 14, 2026, 10:06 PM UTC
PeopleSoft Scheduled Maintenance
Completed
Affected Components
Completed
on Sep 20, 2026
Scheduled maintenance on PeopleSoft has been completed.
Under Maintenance
on Sep 20, 2026
Scheduled maintenance on PeopleSoft is currently in progress and may cause disconnections or intermittent connectivity issues for logged-in users.
Scheduled For
Sep 20, 2026, 1:00 AM UTC
Scheduled
on Sep 20, 2026
Scheduled maintenance on PeopleSoft systems on 19 September 2026 may cause disconnections or intermittent connectivity issues for logged-in users.
Scheduled For
Sep 20, 2026, 1:00 AM UTC
Scheduled Network Maintenance – Davis Campus B-Wing 1st floor
Completed
Affected Components
Completed
on Sep 3, 2026
The scheduled network maintenance at Davis Campus B-Wing 1st floor has been completed.
Scheduled
on Sep 3, 2026
Scheduled network maintenance is currently in progress, causing intermittent connectivity during the window.
Scheduled
on Sep 3, 2026
Scheduled network maintenance will begin as scheduled in 60 minutes, causing intermittent connectivity during the window.
Scheduled For
Sep 3, 2026, 2:00 AM UTC
Scheduled
on Sep 3, 2026
Scheduled network maintenance will occur in Davis Campus B-Wing 1st floor, causing intermittent connectivity during the window.
Scheduled For
Sep 3, 2026, 2:00 AM UTC
Cisco 3850 Switch Hardware Upgrade at HMC B-Wing
Completed
Affected Components
Completed
on Aug 28, 2026
The scheduled maintenance for the Cisco 3850 switch hardware upgrade at HMC B-Wing 1st floor has been completed.
Scheduled
on Aug 28, 2026
Scheduled maintenance is currently in progress for the Cisco 3850 switch hardware upgrade at HMC B-Wing 1st floor.
Scheduled For
Aug 27, 2026, 10:00 PM UTC
Scheduled
on Aug 28, 2026
Maintenance will begin as scheduled in 60 minutes, causing complete network outage in HMC B-Wing 1st floor from 10 PM to 4 AM.
Scheduled For
Aug 28, 2026, 2:00 AM UTC to Aug 28, 2026, 8:00 AM UTC
Scheduled
on Aug 27, 2026
Scheduled maintenance will replace Cisco 3850 switches with 9300, causing complete network outage in HMC B-Wing 1st floor from 10 PM to 4 AM.
Scheduled For
Aug 28, 2026, 2:00 AM UTC to Aug 28, 2026, 8:00 AM UTC
Cisco 3850 Switch Hardware Upgrade (HMC B-Wing 2nd floor)
Completed
Affected Components
Completed
on Aug 21, 2026
The scheduled maintenance for the Cisco 3850 switch hardware upgrade has been completed.
Scheduled
on Aug 21, 2026
Scheduled maintenance is currently in progress for the Cisco 3850 switch hardware upgrade, causing a complete network outage in HMC B-Wing 2nd floor.
Scheduled For
Aug 20, 2026, 10:00 PM UTC to Aug 21, 2026, 4:00 AM UTC
Scheduled
on Aug 21, 2026
Maintenance will begin as scheduled in 60 minutes, causing complete network outage in HMC B-Wing 2nd floor from 10 PM to 4 AM.
Scheduled For
Aug 21, 2026, 2:00 AM UTC to Aug 21, 2026, 8:00 AM UTC
Scheduled
on Aug 20, 2026
Scheduled maintenance to replace Cisco 3850 switches with Cisco 9300 switches, causing complete network outage in HMC B-Wing 2nd floor from 10 PM to 4 AM.
Scheduled For
Aug 21, 2026, 2:00 AM UTC to Aug 21, 2026, 8:00 AM UTC
Cisco 3850 Switch Hardware Upgrade (HMC B-Wing 3rd floor)
Completed
Affected Components
Completed
on Aug 14, 2026
The scheduled maintenance to replace Cisco 3850 switches with 9300 switches has been completed.
Scheduled
on Aug 14, 2026
Scheduled maintenance to replace Cisco 3850 switches with 9300 switches is now in progress, causing a complete network outage.
Scheduled
on Aug 14, 2026
Scheduled maintenance to replace Cisco 3850 switches with 9300 switches will begin as scheduled in 60 minutes, causing complete network outage.
Scheduled For
Aug 13, 2026, 10:00 PM UTC
Scheduled
on Aug 14, 2026
Scheduled maintenance to replace Cisco 3850 switches with 9300 switches, causing complete network outage in HMC B-Wing 3rd floor from 10 PM to 4 AM.
Scheduled For
Aug 14, 2026, 2:00 AM UTC to Aug 14, 2026, 8:00 AM UTC
Printing Service Outage Resolved
Resolved
Affected Components
Resolved
on Aug 6, 2026
The printing service outage has been resolved.
Resolved
on Aug 6, 2026
The printing service issue has been resolved and service is restored; monitoring continues.
Investigating
on Aug 6, 2026
Investigating an issue affecting printing services; users may be unable to print or release print jobs.
Sheridan College Service Degradation
Resolved
Affected Components
Resolved
on Aug 5, 2026
All affected services have been restored and are operating normally.
Monitoring
on Aug 5, 2026
Services are being restored and we are monitoring the environment to ensure stability.
Investigating
on Aug 5, 2026
Investigating intermittent issues affecting Wi-Fi, DNS, authentication, and other campus-based services.