Resolved
Last updated: September 9, 2026 at 10:41 AM UTC
Disruption to ClaimShop Catalogue
Affected Components
ClaimShop Settlement Tool
Updates
Resolved
September 9, 2026 at 10:41 AM UTC
The disruption to ClaimShop Catalogue has been resolved.
Monitoring
September 9, 2026 at 10:35 AM UTC
A fix has been implemented for the ClaimShop Catalogue disruption, and we are monitoring the results.
Identified
September 9, 2026 at 10:01 AM UTC
We have identified the cause of the disruption and are working towards a solution.
Resolved
September 9, 2026 at 09:59 AM UTC
Investigating partial outage where claim handlers and users cannot load Catalogue in Settlement tool.