Resolved

Last updated: September 28, 2026 at 07:47 AM UTC

Degraded performance across ClaimsCORE & HUB

Affected Components

ClaimsCORE & HUBClaimsCORE & HUB (Entire platform)ClaimsCORE & HUB ClaimsCORE & HUB (Entire platform)ClaimsCORE & HUB HUB HealthClaimsCORE & HUB HUB MotorClaimsCORE & HUB HUB PropertyHUB HealthHUB MotorHUB Property

Updates

Resolved

September 28, 2026 at 07:47 AM UTC

The disruption affecting ClaimsCORE & HUB has been resolved and all components are operational.

Monitoring

September 28, 2026 at 06:52 AM UTC

A fix has been put in place and we are monitoring results for the disruption affecting ClaimsCORE & HUB.

Identified

September 28, 2026 at 06:27 AM UTC

An issue causing degraded performance across ClaimsCORE & HUB has been identified and is being worked on.

Scheduled For

Sep 28, 2026, 6:20 AM UTC

Resolved

September 28, 2026 at 06:20 AM UTC

Users are experiencing issues in ClaimsCORE & HUB; the incident is under investigation with the highest priority.

Scheduled For

Sep 28, 2026, 6:20 AM UTC

    Incident: Degraded performance across ClaimsCORE & HUB