Resolved

Last updated: September 26, 2026 at 06:36 AM UTC

ClaimsCORE & HUB service disruption

Affected Components

ClaimsCORE & HUB (Entire platform)ClaimsCORE & HUB ClaimsCORE & HUB (Entire platform)ClaimsCORE & HUB HUB MotorClaimsCORE & HUB HUB PropertyHUB HealthHUB MotorHUB Property

Updates

Resolved

September 26, 2026 at 06:36 AM UTC

Final adjustments implemented and system performance is back to normal; the incident has been resolved.

Monitoring

September 26, 2026 at 06:28 AM UTC

Monitoring is underway after a fix, though some users may still see degraded performance while remaining issues are resolved.

Monitoring

September 26, 2026 at 06:14 AM UTC

A fix has been introduced for the ClaimsCORE & HUB disruption and monitoring is underway.