Scheduled
Last updated: October 18, 2026 at 10:30 AM UTC
Automatically closed — no further updates were published for this incident.
Scheduled maintenance: Careview platform unavailable
Affected Components
Careview/XprsPay (Versions 1-3)Payment GatewayPayrazr-IVRPayrazr-SMSPayrazr/PayrazRx/Careview v4ProductionSFTP Server
Updates
Scheduled
October 18, 2026 at 10:30 AM UTC
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 AM ET for scheduled maintenance, so transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 18, 2026, 2:30 PM UTC
Scheduled
October 17, 2026 at 11:30 AM UTC
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 AM ET for scheduled maintenance, so transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 18, 2026, 2:30 PM UTC