Incident History for Repay
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 7 loadedScheduled maintenance: Careview platform unavailable
Scheduled
Affected Components
Scheduled
on Oct 18, 2026
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 AM ET for scheduled maintenance, so transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 18, 2026, 2:30 PM UTC
Scheduled
on Oct 17, 2026
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 AM ET for scheduled maintenance, so transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 18, 2026, 2:30 PM UTC
Careview Platform Unavailable for Scheduled Maintenance
Scheduled
Affected Components
Scheduled
on Oct 15, 2026
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 PM ET for scheduled maintenance; transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 19, 2026, 2:30 AM UTC
Careview platform unavailable for scheduled maintenance
Scheduled
Affected Components
Scheduled
on Oct 7, 2026
Careview platform will be unavailable on October 18, 2026, from 7:30 AM to 10:30 AM ET for scheduled maintenance; transactions cannot be processed.
Scheduled For
Oct 18, 2026, 11:30 AM UTC to Oct 18, 2026, 2:30 PM UTC
Scheduled SQL Server Upgrade in US-West-2
Scheduled
Affected Components
Scheduled
on Sep 19, 2026
REPAY will perform a scheduled SQL Server upgrade in the inactive US-West-2 region; no customer impact is expected.
Scheduled For
Sep 19, 2026, 12:00 PM UTC to Sep 20, 2026, 9:00 PM UTC
Scheduled
on Sep 18, 2026
REPAY will perform a scheduled SQL Server upgrade in the inactive US-West-2 region; no customer impact is expected.
Scheduled For
Sep 19, 2026, 12:00 PM UTC to Sep 20, 2026, 9:00 PM UTC
REPAY Incident (ACH Transaction Impact)
Resolved
Affected Components
Resolved
on Aug 28, 2026
After monitoring for 24 hours, the solution is working as expected and no further impact is anticipated.
Resolved
on Aug 27, 2026
The incident has been resolved and ACH transactions are successful. Monitoring continues for potential impacts.
Resolved
on Aug 27, 2026
REPAY is experiencing a partial service disruption impacting ACH payments for some clients; the team is actively investigating.
REPAY Dashboard Reporting Issues
Resolved
Affected Components
Resolved
on Aug 7, 2026
REPAY has resolved the reporting issues after continued monitoring showed no further problems.
REPAY Dashboard Reporting Issues
Resolved
Affected Components
Resolved
on Aug 6, 2026
Reporting instances updated; delivery expected on schedule. Monitoring continues to ensure proper operation.
Resolved
on Aug 6, 2026
REPAY clients may experience issues with reporting dashboards, but payment processing is unaffected. The issue has been identified and remediation is underway.