Resolved

Last updated: August 8, 2025 at 05:13 PM UTC

Webflow - Resolved: CDN Assets in Singapore

Affected Components

Hosted Websites - CMS pagesHosted Websites - EcommerceHosted Websites - LocalizationHosted Websites - Static pagesHosted Websites - User Accounts

Updates

Resolved

August 8, 2025 at 05:13 PM UTC

The issue impacting the delivery of website assets via our CDN (cdn.prod.website-files.com) for users in Singapore has been fully resolved after collaboration with the third-party provider. Asset requests are now functioning as expected. Users are advised to restart their device or clear browser/DNS caches if issues persist.

Monitoring

August 8, 2025 at 01:50 PM UTC

The root cause of the CDN asset loading issue for customers in Singapore has been addressed by the third-party provider. New requests to our assets CDN (cdn.prod.website-files.com) are now being served successfully. We are continuing to actively monitor the situation to ensure stability.

Identified

August 8, 2025 at 01:05 PM UTC

Webflow has identified the root cause of the issue with CDN assets not loading as expected in the Designer and hosted sites for customers in Singapore. They are currently working with third-party stakeholders to resolve the issue urgently. An update will be provided as soon as additional information is available.

Investigating

August 8, 2025 at 11:32 AM UTC

Webflow is investigating reports of website assets served through their CDN not loading as expected in the Designer or on hosted sites in Singapore. The issue is not with the Webflow Designer or Dashboard but potentially related to DNS configuration for customers in Singapore.