Incident History for Quickpay
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 8 loadedQuickpay database maintenance starting soon
Completed
Affected Components
Completed
on Oct 29, 2026
Quickpay database maintenance has completed successfully.
Under Maintenance
on Oct 29, 2026
Quickpay database maintenance is now in progress, with brief service unavailability expected during the window.
Scheduled
on Oct 29, 2026
Scheduled Quickpay database maintenance begins in about 3 hours, with brief service unavailability expected during the window.
Scheduled For
Oct 29, 2026, 7:00 AM UTC to Oct 29, 2026, 7:30 AM UTC
Quickpay database maintenance scheduled
Completed
Affected Components
Completed
on Oct 27, 2026
Quickpay's scheduled database maintenance has completed successfully.
Under Maintenance
on Oct 27, 2026
Quickpay database maintenance is now in progress, with brief service unavailability expected during the 30-minute window.
Scheduled
on Oct 27, 2026
Quickpay database maintenance begins in about 3 hours, with brief service unavailability expected during the 30-minute window.
Scheduled For
Oct 27, 2026, 8:00 AM UTC to Oct 27, 2026, 8:30 AM UTC
Scheduled
on Oct 26, 2026
Quickpay has scheduled database maintenance on 29 October 2026 from 08:00 to 08:30 UTC, with brief service unavailability expected.
Scheduled For
Oct 29, 2026, 8:00 AM UTC to Oct 29, 2026, 8:30 AM UTC
... and 1 more update(s). Click to view the full timeline.
Connection issue to Nets platform
Resolved
Affected Components
Resolved
on Oct 12, 2026
Quickpay reports the connection issue to the Nets platform has been resolved.
Monitoring
on Oct 12, 2026
No further errors observed on Nets acquirer payments since 10:49 CEST; monitoring continues while in contact with Nets.
Identified
on Oct 12, 2026
Payments via the Nets acquirer are experiencing problems due to a connection issue; Quickpay has identified the cause.
Quickpay Manage Service Disruption Resolved
Resolved
Affected Components
Resolved
on Sep 24, 2026
Quickpay reports that the Manage service disruption incident has been resolved.
Manage popup errors with Clearhaus payments
Resolved
Affected Components
Resolved
on Sep 22, 2026
Quickpay resolved the Shopify disruption affecting Vipps, Swish, and MobilePay Online; affected users must uninstall and reinstall the apps.
Identified
on Sep 22, 2026
Quickpay identified an issue causing Manage popup errors when viewing Clearhaus payment details, requiring a reload; Shopify disruptions continue.
Identified
on Sep 21, 2026
Quickpay identified an issue where Manage shows popup errors when viewing Clearhaus payment details, requiring a reload.
Mastercard Tokenization Issue
Resolved
Affected Components
Resolved
on Sep 3, 2026
Quickpay has resolved the Mastercard tokenization issue.
Identified
on Sep 3, 2026
Quickpay identified a connectivity issue with an external provider affecting Mastercard token creation and payments using those tokens. Visa unaffected.
Google Pay Partial Disruption Resolved
Resolved
Affected Components
Resolved
on Aug 6, 2026
Google Pay experienced a partial disruption from 18:00 to 18:55, causing some transaction failures or delays. The issue has been resolved and service is operating normally.
Swish Service Disruption
Resolved
Affected Components
Resolved
on Aug 3, 2026
The Swish service disruption has been resolved.
Identified
on Aug 3, 2026
An external issue affecting Swish payments has been identified; teams are cooperating with the provider.