ElevenLabs Agents

ElevenLabs Agents are intelligent, real-time AI agents that talk, type, and take action. They are multimodal by design, understanding spoken or written inputs and responding naturally in real time across voice and chat. Key capabilities include automatic language detection, a state-of-the-art turn-taking model for natural conversation, integration with custom knowledge bases (RAG), and the ability to take action with external tool calls (APIs). The platform is customizable with 1000+ voices and tailored personalities, designed for enterprise-grade security, and deployable across phone lines, websites, and apps, making them suitable for customer support, call center automation, and other interactive experiences.


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Product Details & Specifications

General

Publisher

ElevenLabs

Developer

ElevenLabs

Product Category

Conversational AI Agent Platform

Target Audience

DevelopersEnterprises (Customer Support/Call Center)AgenciesBusinesses

Product Type

SaaS Application

Features

Key Features

Multimodal (Voice and Text) Conversational AIReal-time Automatic Language Detection and SwitchState-of-the-art Turn-Taking Model (handles interruptions)Integration with Custom Knowledge Base (RAG)External Tool/API Calling for taking actionNo-code interface for fast deploymentSupport for multiple LLMs (Gemini, GPT, Claude)Custom Voices & Tailored Personalities

Technical

Security Features

Data Encryption at Rest and in TransitRole-Based Access Control (RBAC)SOC 2 Compliance (Enterprise)HIPAA Compliance (Enterprise/Add-on)GDPR Compliance

Data Residency

EU (Optional)

API Availability

Authentication Methods:
API Key
Has Public API:
Yes
API Types:
REST APIWebSocket

Pricing & Legal

Monetization Model

Usage-Based (Credit System) + Tiered Subscription

Relationships

Providers

elevenlabs.io

Additional Information

Deployment Models

Cloud (SaaS)

Service Level Agreement

Uptime Guarantee:
Custom SLA available (Enterprise)

Languages Supported

32+ Languages

Required Dependencies

ElevenLabs AccountInternet ConnectionExternal Large Language Model (e.g., Gemini, GPT, Claude)