Resolved
Last updated: September 28, 2026 at 05:42 PM UTC
DentalXChange outage impacts claims and attachments
Affected Components
Updates
Resolved
September 28, 2026 at 05:42 PM UTC
DentalXChange reports the incident impacting Denticon and Cloud 9 eligibility and claims is resolved.
Monitoring
September 28, 2026 at 04:59 PM UTC
DentalXChange reports the original issue restored, but a new performance issue may cause slowness; monitoring continues.
Identified
September 28, 2026 at 04:43 PM UTC
DentalXChange partner incident status is Identified, with no new updates from partners as monitoring continues for Denticon and Cloud 9.
Investigating
September 28, 2026 at 03:37 PM UTC
DentalXChange partner incident remains under investigation, affecting claims, attachments, and pre-auth transmissions for Denticon and Cloud 9.
Investigating
September 28, 2026 at 03:35 PM UTC
DentalXChange partner incident is under investigation, affecting claims, attachments, and pre-auth transmissions for Denticon and Cloud 9.