Resolved

Last updated: September 4, 2026 at 02:31 PM UTC

Cloud 9 performance issues

Affected Components

Cloud 9 - Patient Portal

Updates

Resolved

September 4, 2026 at 02:31 PM UTC

The Cloud 9 performance issues incident has been resolved.

Identified

September 4, 2026 at 02:20 PM UTC

Users may experience slow performance in Cloud 9; remedial work is underway to restore service.