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Phrase is a localisation and translation management platform. It helps companies translate and adapt software, websites, apps, documents and marketing content for global audiences. The Phrase Localization Platform includes Phrase TMS for translation workflows, Phrase Strings for software localisation, machine translation orchestration, AI-driven quality estimation, and analytics. It integrates with code repositories, design tools and content management systems. Product, engineering and localisation teams use Phrase to release multilingual content faster and at lower cost.
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Recent User Report Trends for Phrase
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What is Phrase's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Phrase
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About Phrase & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A performance- and privacy-conscious WordPress marketing site that demonstrates Phrase's localization expertise through multilingual SEO and full-site editing.
What stands out
- Phrase.com mirrors its localization product by using WPML and Yoast SEO to manage multilingual content and SEO.
- Hosting on Kinsta with Cloudflare and Amazon S3 indicates a focus on fast, resilient global content delivery for B2B visitors.
- Full-site editing with WordPress block editor gives the marketing team autonomy to evolve pages without deep technical help.
- The layered Yoast SEO setup suggests a mature SEO strategy, with premium features supporting content optimization at scale.
Technologies phrase.com uses
- Amazon S3 — Stores media assets and downloadable resources at scale, offloading WordPress storage.
- Kinsta — Managed WordPress hosting tuned for speed and security, supporting Phrase's global, content-rich marketing site.
- Yoast SEO Premium — Adds internal linking suggestions, redirect management, and content insights to sharpen SEO performance.
- WordPress — Powers Phrase's marketing website CMS.
- Cloudflare Bot Management — Protects web properties from automated abuse, credential stuffing, and scraping without hurting legitimate users.
- Glide.js — Powers lightweight, touch-friendly carousels for customer testimonials, integrations, and feature highlights on Phrase's marketing pages.
- WordPress Block Editor — Gives marketing teams a modular, visual way to compose landing pages and campaign content.
- Cloudflare — Delivers content and filters traffic at the edge.
- WPML — Enables multilingual content delivery on Phrase's own site, mirroring its localization platform capabilities for global prospects.
- Yoast SEO — Optimizes metadata, XML sitemaps, and readability to boost organic search visibility.
- OneTrust — Manages cookie consent and privacy preferences, ensuring compliance for global B2B audiences.
- Max Mega Menu — Builds rich, structured dropdown navigation for Phrase's solutions, resources, and pricing sections.
- WordPress Site Editor — Enables no-code editing of theme templates, accelerating site updates without developer intervention.
- PHP — Runs WordPress on the server.
- Google Tag Manager — Manages marketing tags and analytics scripts.
- Amazon Web Services — Provides foundational cloud infrastructure behind the web stack.
- MySQL — Stores WordPress content and settings.
- Open Graph — Provides rich link previews on social platforms.
- Priority Hints — Prioritizes critical resource loading for perceived performance.
- HTTP/3 — Improves connection speed and reliability for global visitors.
How these technologies work together
- Cloudflare runs on Cloudflare Bot Management — Cloudflare Bot Management is an edge feature that shields Phrase from automated threats and scraping.
- WordPress runs on Yoast SEO — Yoast SEO adds metadata and sitemaps to WordPress, strengthening organic visibility for Phrase's content.
- Kinsta runs on WordPress — Kinsta hosts the WordPress site, providing performance optimizations and security tailored to the CMS.
- WordPress runs on WPML — WPML runs on WordPress to deliver localized pages, aligning Phrase.com with its core localization offering.
- PHP requires WordPress — WordPress is a PHP application, so PHP is essential to render the marketing site.
- Yoast SEO requires Yoast SEO Premium — Yoast SEO Premium builds on Yoast SEO free to unlock advanced features like internal linking and redirects.
- Google Tag Manager integrates with OneTrust — OneTrust signals consent to Google Tag Manager, controlling which tags fire to meet privacy regulations.
- WordPress Block Editor requires WordPress Site Editor — Site editor builds on block editor to edit templates, giving marketing full visual control over layouts.
- WPML integrates with Yoast SEO — WPML translates Yoast SEO titles and meta descriptions, preserving search visibility across Phrase's language versions.
- Glide.js requires WordPress — Glide.js enhances WordPress pages with interactive carousels for testimonials and partner logos.
- Amazon S3 integrates with Cloudflare — S3 stores media, and Cloudflare caches and serves it globally, reducing load on origin infrastructure.
- Max Mega Menu works alongside WordPress Block Editor — Mega menu structures complex navigation, while block editor fills dropdowns with rich, editable content.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain phrase.com.
Domain name active since 1999
phrase.com has been a registered domain since January 1999 — 27 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until January 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Phrase not working
Phrase is a localisation platform for translating software, websites and content. Product, engineering and localisation teams use it. Find your symptom below. Most problems come from a sign-in, a project or repository connection, an AI feature setting, or the platform itself.
Jump to what you are seeing
Website
The Phrase website or project page does not load for you.
- Open the page in a private window and on another network.
- Check status.phrase.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Phrase AI
The AI translation or quality feature does not run, or it returns an empty result.
- Check the feature is switched on for the project and the language pair.
- Check the source text is complete and in the language the project expects.
- Try a shorter text to see whether the size is the cause.
Phrase Orchestrator
A workflow that routes translations between engines does not run as expected.
- Check the workflow's conditions, since a condition that is never met means the step never runs.
- Check the engine or provider connected to the step is active.
- Test the workflow on one string or document before running it on the whole project.
Translation Job Stuck
A translation job does not finish, or it stays in one step.
- Check the job's current step and the time it reached it.
- Check the translators or the engine assigned to that step are active.
- Check the source content is complete, since a missing file can hold a job.
- If the job is stuck for everyone, send the job reference and the time to support.
Repository Sync Failed
Strings do not sync between the code repository and the project.
- Check the repository connection is active and its access token has not expired.
- Open the sync log and read the first error.
- Check the file paths and formats in the repository match the project's settings.
Still not working?
If it still does not work, contact your Phrase project owner or administrator first, since they manage projects and connections. For a platform-wide problem, contact Phrase support through the help option in the platform or on phrase.com. Have your project name, the job or repository name, the exact error text, and the time it started with your time zone. Never send access tokens or unpublished source text in a support message. Live incident updates are on status.phrase.com.
Most localisation problems come from a connection token, a stuck job step or a file format, and they usually clear once that one item is corrected. The status page shows live platform incidents, so you can see whether the problem is on Phrase's side.
Frequently asked questions about Phrase
Is Phrase down right now?
No. Based on the latest status data on this page, Phrase (phrase.com) is up and running normally. The most recent incident, "Phrase TMS (EU) performance disruption", was resolved (last update Oct 15, 2026).
What should I do if Phrase is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for phrase.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Phrase incident?
The most recent incident on record is "Phrase TMS (EU) performance disruption", last updated on Oct 15, 2026. It has been resolved.
How many people reported problems with Phrase recently?
No user reports about Phrase were submitted in the last 48 hours.
How do I report a problem with Phrase?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Phrase status page?
The official status page for Phrase is status.phrase.com.
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