Incident History for Pawapay
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedGhana AirtelTigo services performance degradation
Identified
Affected Components
Identified
59 minutes ago
Instability identified in Ghana AirtelTigo services; escalated to the MMO for resolution.
Mali Orange services performance degradation
Identified
Affected Components
Identified
2 hours ago
Orange Mali deposit gateway outage persists; PawaPay is following up with the mobile money operator and will provide further updates.
Identified
12 hours ago
PawaPay has identified instability in Mali Orange services and escalated it to the MMO for resolution.
Resolved
20 hours ago
The incident affecting Mali Orange web deposits has been resolved.
Monitoring
22 hours ago
PawaPay reports improving success rates for Mali Orange web deposits and will continue monitoring the incident.
... and 3 more update(s). Click to view the full timeline.
Lesotho M-Pesa services performance degradation
Resolved
Affected Components
Resolved
9 hours ago
The performance degradation affecting Lesotho M-Pesa Web Deposit and Payout services has been resolved.
Monitoring
10 hours ago
A fix has been deployed for Lesotho M-Pesa, success rates are improving, and PawaPay continues monitoring the incident.
Investigating
15 hours ago
PawaPay is investigating an outage causing performance degradation of Lesotho M-Pesa Web Deposit and Payout services.
Performance degradation affecting Tanzania Yas services
Resolved
Affected Components
Resolved
15 hours ago
The incident affecting Tanzania Yas web deposits has been resolved, and PawaPay apologizes for the inconvenience.
Monitoring
17 hours ago
A fix has been deployed for Tanzania Yas web deposits, success rates are improving, and monitoring continues.
Investigating
24 hours ago
PawaPay is investigating an outage causing performance degradation for Tanzania Yas services, specifically web deposits.
Performance degradation affecting Mozambique Movitel services
Resolved
Affected Components
Resolved
on Oct 31, 2026
The incident affecting Mozambique Movitel web deposit services has been resolved.
Monitoring
on Oct 31, 2026
PawaPay is monitoring improvements in success rates for Mozambique Movitel web deposit services after performance degradation.
Investigating
on Oct 31, 2026
PawaPay is investigating an outage causing performance degradation in Mozambique Movitel web deposit services.
Degraded performance in Liberia Orange web deposits
Resolved
Affected Components
Resolved
on Oct 31, 2026
The incident affecting Liberia Orange web deposit and payout services has been resolved.
Monitoring
on Oct 31, 2026
PawaPay reports improving success rates for Liberia Orange web deposit and payout services and will continue monitoring the incident.
Degraded Performance
on Oct 31, 2026
PawaPay reports ongoing degraded performance in Liberia Orange deposit and payout gateways and is following up with the mobile money operator.
Investigating
on Oct 31, 2026
PawaPay is investigating degraded performance affecting Liberia Orange web deposit services.
Performance degradation affecting Zambia Zamtel services
Resolved
Affected Components
Resolved
on Oct 31, 2026
The incident affecting Zambia Zamtel USSD deposits has been resolved.
Monitoring
on Oct 31, 2026
A fix has been deployed for Zambia Zamtel USSD deposits, with improving success rates and continued monitoring.
Investigating
on Oct 31, 2026
PawaPay is investigating an outage causing degraded performance in Zambia Zamtel USSD deposit services.
Resolved
on Oct 31, 2026
The incident affecting Zambia Zamtel services has been resolved, and PawaPay apologizes for the inconvenience.
... and 2 more update(s). Click to view the full timeline.
Degraded performance in Cameroon Orange deposit and payout
Resolved
Affected Components
Resolved
on Oct 31, 2026
The incident affecting Cameroon Orange deposit and payout has been resolved.
Monitoring
on Oct 31, 2026
Improvements in success rates are being seen for Cameroon Orange deposit and payout, and monitoring continues.
Degraded Performance
on Oct 30, 2026
Orange Cameroon deposit and payout gateways remain unstable, and PawaPay is following up with the mobile money operator.
Degraded Performance
on Oct 30, 2026
Orange Cameroon deposit and payout gateways remain unstable after Orange's migration; PawaPay is following up with Orange for more information.
... and 124 more update(s). Click to view the full timeline.
Performance degradation affecting Tanzania Airtel services
Resolved
Affected Components
Resolved
on Oct 31, 2026
The incident affecting Tanzania Airtel web deposit, USSD deposit, and payout services has been resolved.
Monitoring
on Oct 31, 2026
PawaPay reports improving success rates for Tanzania Airtel web deposit, USSD deposit, and payout services and continues monitoring the incident.
Investigating
on Oct 31, 2026
PawaPay is investigating an outage causing performance degradation across Tanzania Airtel web deposit, USSD deposit, and payout services.
Resolved
on Oct 30, 2026
The incident affecting Tanzania Airtel web deposit, USSD deposit, and payout services has been resolved.
... and 2 more update(s). Click to view the full timeline.
Performance degradation affecting Nigeria Monnify services
Resolved
Affected Components
Resolved
on Oct 30, 2026
The Nigeria Monnify web deposit and payout performance degradation incident has been resolved.
Monitoring
on Oct 30, 2026
PawaPay reports improving success rates for Nigeria Monnify web deposit and payout services and continues monitoring the incident.
Investigating
on Oct 30, 2026
PawaPay is investigating an outage causing performance degradation in Nigeria Monnify web deposit and payout services.
Degraded performance in DRC Orange services
Resolved
Affected Components
Resolved
on Oct 30, 2026
The incident affecting DRC Orange web deposit and payout services has been resolved.
Monitoring
on Oct 30, 2026
PawaPay reports improving success rates for DRC Orange deposit and payout services and continues monitoring the incident.
Degraded Performance
on Oct 30, 2026
PawaPay remains affected by an outage in DRC Orange deposit and payout gateways and is following up with the mobile money operator.
Investigating
on Oct 30, 2026
PawaPay is investigating degraded performance affecting DRC Orange Web Deposit and Payout services.
Degraded performance in Uganda Airtel USSD deposits
Degraded Performance
Affected Components
Degraded Performance
on Oct 30, 2026
PawaPay reports ongoing degraded performance in the Uganda Airtel USSD deposit gateway and is following up with the mobile money operator.
Degraded Performance
on Oct 28, 2026
Ongoing degraded performance in the Uganda Airtel USSD deposit gateway; an update will follow as soon as possible.
Degraded Performance
on Oct 24, 2026
Airtel Uganda USSD deposit gateway remains degraded while PawaPay follows up with the mobile money operator.
Degraded Performance
on Oct 24, 2026
Uganda Airtel USSD deposit gateway remains degraded while PawaPay follows up with the mobile money operator.
... and 4 more update(s). Click to view the full timeline.
Scheduled maintenance for Cameroon Orange services
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance for Cameroon Orange Web Deposit and Payout has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for Cameroon Orange Web Deposit and Payout is now in progress, with updates to follow.
Scheduled For
Oct 29, 2026, 10:00 PM UTC
Scheduled
on Oct 29, 2026
Cameroon Orange maintenance begins in 60 minutes, with degraded performance and outages expected during the window.
Scheduled For
Oct 29, 2026, 10:00 PM UTC to Oct 30, 2026, 5:00 AM UTC
Scheduled
on Oct 29, 2026
Cameroon Orange scheduled maintenance on 29 October 2026 from 22:00 to 05:00 UTC; degraded performance and outages expected.
Scheduled For
Oct 29, 2026, 10:00 PM UTC to Oct 30, 2026, 5:00 AM UTC
Performance degradation affecting Mali Moov services
Resolved
Affected Components
Resolved
on Oct 30, 2026
The performance degradation affecting Mali Moov Web deposit and Payout services has been resolved.
Monitoring
on Oct 30, 2026
Improvements in success rates are being observed for Mali Moov Web deposit and Payout services, with continued monitoring ongoing.
Identified
on Oct 30, 2026
Instability identified in Mali Moov Web deposit and Payout services; escalated to the mobile money operator for resolution.
Performance degradation affecting Zambia Airtel services
Resolved
Affected Components
Resolved
on Oct 29, 2026
The Zambia Airtel performance degradation incident affecting Web Deposit and Payout has been resolved.
Monitoring
on Oct 29, 2026
Success rates are improving for Zambia Airtel Web Deposit and Payout, and monitoring of the incident continues.
Identified
on Oct 29, 2026
Instability identified in Zambia Airtel services, escalated to the MNO for resolution, affecting Web Deposit and Payout.