Incident History for Orca Security

The scheduled database maintenance and version upgrade in the EU region has been completed.

Verification is underway for scheduled database maintenance and version upgrade affecting EU Orca services.

The scheduled RDS database version upgrade maintenance in the IN, ID, and SA regions has been completed.

Verification is underway for the scheduled RDS database version upgrade maintenance in the IN, ID, and SA regions.

The incident affecting the Orca Web Portal and API in the US environment has been resolved.

A fix has been implemented for the access issues affecting the Orca Web Portal and API in the US, and monitoring is underway.

Orca Security is investigating elevated access errors affecting the Web Portal and API in the US environment.

The incident has been resolved.

A fix has been implemented for the increased Web Portal loading time in the US environment, and we are monitoring the results.

Orca Security is experiencing higher latency in the US Web Portal, which may be slow during this incident.

The incident affecting the Orca Web Portal and API in the US environment has been resolved.

Orca Security is experiencing an elevated number of access errors to the Web Portal and API in the US environment, which may be affected.

The incident causing increased web portal loading times in AU, IN, SA, and ID has been resolved.

A fix has been implemented for increased web portal loading times and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Orca Security is investigating increased latency in API and Web Portal access, affecting AU, IN, SA, and ID environments.

The incident has been resolved.

A fix has been implemented for elevated errors and delays in GCP account scanning, and we are monitoring the results.

Orca scanning for GCP accounts may experience delays due to a Google Cloud incident causing timeouts and degradations.

The incident has been resolved.

We are continuing to monitor for any further issues after infrastructure changes restored normal latency.

Infrastructure changes restored UI and API latency to normal levels; system is fully operational and monitoring continues.

Configuration changes have been implemented and stability has improved; monitoring continues.

The scheduled maintenance for version upgrade on US, EU, AU & ID environments has been completed.

Scheduled maintenance window for version upgrade on US, EU, AU & ID environments is currently under verification.