Investigating

Last updated: October 30, 2026 at 01:23 AM UTC

Automatically closed — no further updates were published for this incident.

Service impact to QRO1 datacenter

Affected Components

AproxyAuthserviceBorderless WAN Cloud GatewayBrowser AccessCloud Access Security BrokerCloud FirewallCore ServicesData ProtectionEProxyGREGSLBGatewayIPSECIPSecNPA GatewayNPA StitcherNetskope ClientPrivate AccessProxy ChainingRemote Browser IsolationReverse ProxySAMLSD-WANSecure DNSSecure Web GatewayThreat ProtectionZero Trust Network Access

Updates

Investigating

October 30, 2026 at 01:23 AM UTC

Netskope is investigating a service-impacting incident at the QRO1 datacenter affecting EProxy, Gateway, GRE, GSLB, IPSEC, and related services.

Scheduled For

Oct 30, 2026, 1:00 AM UTC

Scheduled

October 29, 2026 at 06:19 PM UTC

Netskope has scheduled six-hour infrastructure maintenance at the Shenzhen (SZX1) datacenter starting November 2, 2026, affecting multiple data plane services.

Scheduled For

Nov 2, 2026, 3:00 PM UTC to Nov 2, 2026, 9:00 PM UTC

Scheduled

October 29, 2026 at 03:39 PM UTC

New scheduled maintenance for the MIL1 Milan datacenter is planned for November 3, 2026, lasting eight hours.

Scheduled For

Nov 3, 2026, 8:00 PM UTC to Nov 4, 2026, 4:00 AM UTC