Incident History for Netskope

The network path issue affecting the DFW3 datacenter has been resolved and is being monitored.

The network path issue affecting the DFW3 datacenter has been resolved and is being monitored.

The network path issue at the DFW3 data center has been resolved and is now being monitored.

Scheduled infrastructure maintenance is underway at the Dallas, Texas (DFW3) data center, with an estimated duration of 57 hours.

Scheduled maintenance for the Dallas DFW3 data center has been changed, running 57 hours from October 31 to November 2, 2026.

Netskope has scheduled infrastructure maintenance at the Dallas, Texas (DFW3) data center from October 31 to November 2, 2026.

The network path issue at the DFW3 data center has been resolved and Netskope is monitoring the status.

A fix has been implemented for the QRO1 data center service impact and Netskope is monitoring stability before confirming full resolution.

Netskope completed emergency maintenance affecting Management Console WebUI across seven datacenters, including SIN2, MEL2, SJC1, LON3, DFW3, SV5, and SJC2.

Netskope has started emergency maintenance on management planes across seven datacenters, affecting the Management Console WebUI until 22:30 UTC.

Emergency maintenance affecting Management Console WebUI in seven datacenters has been changed, running October 30, 2026 from 20:30 to 22:30 UTC.

Emergency maintenance is scheduled for management console WebUI across seven datacenters on October 30, 2026, lasting two hours.

The service impact incident at the SJC1 data center has been resolved as of October 30, 2026.

The service impact incident at the SJC1 data center has been resolved as of October 30, 2026.

The incident affecting PEK1, PVG1, and PVG2 data centers has been resolved as of October 30, 2026.

The incident affecting PEK1, PVG1, and PVG2 datacenters has been resolved.

SJC1 datacenter issue has been mitigated and services restored, with monitoring ongoing to ensure continued stability.

The SJC1 datacenter issue has been mitigated and services restored, with monitoring ongoing to ensure continued stability.

The BOM1 data center service impact incident has been resolved after the PoP was restored to NewEdge.

Netskope restored the BOM1 PoP to NewEdge and confirmed the issue is fully resolved after continued monitoring.

BOM1 Cloud Firewall interruptions mitigated; PoP temporarily removed from NewEdge while monitoring continues.

BOM1 PoP issue mitigated after fix deployment and validation; monitoring continues.

Netskope has completed emergency maintenance at the Mumbai BOM1 datacenter, affecting Cloud Firewall, Secure Web Gateway, and other data plane services.

Emergency maintenance at Mumbai BOM1 datacenter has been changed to end, with the window running 09:59 to 11:00 UTC.

Emergency infrastructure maintenance is underway at Mumbai BOM1 datacenter, affecting all data plane services for an estimated 24 hours.

Emergency maintenance at Mumbai BOM1 datacenter has been changed, running 24 hours from October 29, 2026, affecting all data plane services.

Netskope completed emergency maintenance at the Querétaro (QRO1) data center, affecting all data plane services.

Netskope completed scheduled maintenance at the Warsaw (WAW1) data center, affecting all data plane services.

Netskope scheduled a two-hour NPA upgrade on October 30, 2026, affecting NPA Gateway, NPA Stitcher, and Private Access across multiple datacenters.

Scheduled maintenance at the Warsaw (WAW1) data center was changed, running October 28, 2026 19:00 UTC for 8 hours across many data plane services.