Resolved
Last updated: October 29, 2026 at 12:33 PM UTC
Scheduled NPA upgrade maintenance across multiple datacenters
Affected Components
Updates
Resolved
October 29, 2026 at 12:33 PM UTC
The BOM1 data center service impact incident has been resolved after the PoP was restored to NewEdge.
Resolved
October 29, 2026 at 12:26 PM UTC
Netskope restored the BOM1 PoP to NewEdge and confirmed the issue is fully resolved after continued monitoring.
Monitoring
October 29, 2026 at 10:19 AM UTC
BOM1 Cloud Firewall interruptions mitigated; PoP temporarily removed from NewEdge while monitoring continues.
Monitoring
October 29, 2026 at 09:49 AM UTC
BOM1 PoP issue mitigated after fix deployment and validation; monitoring continues.
Monitoring
October 29, 2026 at 09:45 AM UTC
BOM1 data center issue mitigated after fix deployment; monitoring continues following the scheduled NPA upgrade maintenance.
Scheduled For
Oct 29, 2026, 8:23 AM UTC
Completed
October 29, 2026 at 09:38 AM UTC
Emergency maintenance at the Mumbai BOM1 datacenter is completed, with services restored after the two-hour window ending 09:31 UTC.
Scheduled For
Oct 29, 2026, 8:29 AM UTC to Oct 29, 2026, 9:31 AM UTC
Under Maintenance
October 29, 2026 at 09:31 AM UTC
Emergency maintenance at the Mumbai BOM1 datacenter has been changed, now running from 08:29 to 09:31 UTC on October 29, 2026.
Scheduled For
Oct 29, 2026, 8:29 AM UTC to Oct 29, 2026, 9:31 AM UTC
Under Maintenance
October 29, 2026 at 09:23 AM UTC
Emergency maintenance at the Mumbai BOM1 datacenter has been changed, now running from 08:29 to 09:31 UTC on October 29, 2026.
Scheduled For
Oct 29, 2026, 8:29 AM UTC to Oct 29, 2026, 9:31 AM UTC
Under Maintenance
October 29, 2026 at 08:50 AM UTC
Netskope has begun emergency infrastructure maintenance at the Mumbai BOM1 datacenter, expected to last 24 hours.
Scheduled For
Oct 29, 2026, 8:29 AM UTC to Oct 30, 2026, 8:24 AM UTC
Investigating
October 29, 2026 at 08:49 AM UTC
Netskope disabled the BOM1 PoP as mitigation while deploying a fix, with restoration pending validation.
Under Maintenance
October 29, 2026 at 08:43 AM UTC
Emergency maintenance at the Mumbai BOM1 datacenter affects Cloud Firewall and other data plane services for 24 hours.
Scheduled For
Oct 29, 2026, 8:29 AM UTC to Oct 30, 2026, 8:24 AM UTC
Investigating
October 29, 2026 at 08:35 AM UTC
Netskope is investigating a service-impacting incident affecting Cloud Firewall at the BOM1 datacenter in Mumbai.
Scheduled For
Oct 29, 2026, 8:23 AM UTC