Resolved
Last updated: September 16, 2026 at 02:31 PM UTC
Customer Support Portal Issues
Affected Components
Updates
Resolved
September 16, 2026 at 02:31 PM UTC
The customer support portal incident is resolved; a fix was deployed and all functionality should now be recovered.
Monitoring
September 16, 2026 at 12:29 PM UTC
Support portal provider continues rolling out a fix; portal should become less impacted by errors over time.
Monitoring
September 16, 2026 at 11:30 AM UTC
A fix is being rolled out and the customer support portal should become less impacted by errors over time.
Update
September 16, 2026 at 10:11 AM UTC
The customer support portal remains affected as the provider continues working to resolve the issue.
Update
September 16, 2026 at 09:17 AM UTC
The customer support portal remains affected as the provider continues working to resolve the issue.
Identified
September 16, 2026 at 08:51 AM UTC
The customer support portal is experiencing an outage caused by our service provider; the incident has been identified.