Incident History for North Dakota University System

The planned PeopleSoft HCM maintenance outage is now complete after 3 hours and 33 minutes.

Scheduled maintenance on PeopleSoft HCM is now underway and expected to last four hours.

Technicians confirmed services restored after history endpoints and models failed to show all history runs.

A full history run is underway, so endpoints and models may be unable to run queries until it completes.

The Nelnet payment processing issue has been resolved and payment services are now available for all campuses.

Nelnet payments are failing with a 'payment option is not allowed' error, and teams are working with Nelnet to resolve it.

Nelnet payments are failing with a 'payment option is not allowed' error, and teams are working with Nelnet to resolve it.

The incident causing overnight data updates to fail in NDUS Data and AI Services has been resolved.

Core issue fixed and systems are updating after overnight data updates failed in NDUS Data and AI Services.

Overnight data updates for CS, FIN and HCM failed in NDUS Data and AI Services; the team is investigating.

Overnight data updates for CS, FIN and HCM failed in NDUS Data and AI Services; the team is investigating.

The reported data update issue was a false alarm; no incident occurred.

The team is investigating an issue where CS/FIN/HCM data is not updated from overnight runs.

Maintenance on Blackboard Archives (ftp.ndus.edu) is now complete after 1 hour and 15 minutes.

Scheduled maintenance for Blackboard Archives FTP is now underway and expected to last two hours.

Blackboard Archives at ftp.ndus.edu will be unavailable during scheduled maintenance on October 22 from 1:00 pm to 3:00 pm CST.

The Campus Connection report environment outage has been resolved.

Technicians believe they have resolved the issue preventing users from logging into the Campus Connection Report Environment.

Technicians are investigating an issue preventing users from logging into the Campus Connection Report Environment.

The unscheduled Campus Connection incident has been resolved and systems are now available.

Scheduled maintenance on ftp.ndus.edu is complete after 6 hours and 30 minutes.

Scheduled maintenance on ftp.ndus.edu is now underway and expected to last about 6.5 hours.

The Blackboard sign on error incident has been resolved; clear cache and cookies if problems persist.

Blackboard sign on services are recovering; users may still see sign on errors when logging in directly.

The Blackboard sign on error has been identified and technicians are working with the vendor to restore services.

The Blackboard sign on error has been identified and technicians are working with the vendor to restore services.

The login incident affecting NDUS applications has been resolved; clear cache and cookies if problems persist.

The core issue has been identified and systems are recovering; login remains affected across multiple NDUS applications.

Login is currently unavailable across multiple NDUS applications as technicians work to resolve the issue.

NDUS technicians are investigating login issues affecting multiple NDUS applications.