Status updated
MYOB is an Australian and New Zealand business management software company. It provides cloud accounting, payroll, invoicing, bank feeds, tax and GST compliance, inventory, job costing and ERP solutions for small, medium and larger businesses. MYOB also offers practice management and compliance software for accountants and bookkeepers, and payment services. Its products help businesses manage cash flow, meet Single Touch Payroll and tax obligations, and gain insight into performance. Many businesses across Australia and New Zealand use MYOB.
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Recent User Report Trends for MYOB
Aggregated reports in the last 48 hours.
No user reports about MYOB in the last 48 hours.
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What is MYOB's current status?
All systems are operational
No active incidents. 1 maintenance window scheduled.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for MYOB
Recent issues reported by users from around the world.
No user reports for MYOB in the last 30 days.
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About MYOB & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A privacy-conscious enterprise SaaS marketing stack blending AWS CDN performance, Marko server-rendering, Algolia search, and dual analytics for B2B acquisition.
What stands out
- Piwik PRO Core on under 0.5% of sites suggests deliberate privacy compliance or first-party data ownership, deviating from pure Google Analytics.
- AWS CloudFront and ACM dominate content delivery and certificate management, with no visible third-party CDN.
- Dual analytics (Piwik PRO and Google Analytics) and dual B2B ad pixels (Microsoft and LinkedIn) show a measured, multi-channel acquisition strategy.
Technologies myob.com uses
- AWS Certificate Manager — Manages SSL/TLS certificates for secure HTTPS across AWS services like CloudFront.
- Amazon CloudFront — Global CDN accelerates delivery of MYOB's site and assets, especially for Australian and international users.
- Linkedin Insight Tag — Tracks B2B ad conversions and retargets professionals on LinkedIn.
- Amazon Web Services — Cloud infrastructure foundation hosting MYOB's web properties.
- Marko — Server-side rendering framework enables fast, SEO-friendly pages for MYOB's marketing and product content.
- Microsoft Advertising — Paid search campaigns on Bing/Microsoft network target business software buyers.
- Piwik PRO Core — Privacy-compliant analytics with data control, chosen for enterprise/regulated business software audience rather than defaulting to Google-only tracking.
- Node.js — Runtime for server-side JavaScript and Marko rendering.
- Google Analytics — Standard web analytics for traffic and user behavior.
- Algolia — Search-as-a-service likely powers product search or help center with instant, relevant results.
- HSTS — Forces HTTPS connections to protect user data.
- Google Tag Manager — Manages marketing and analytics tags without code changes.
- HTTP/3 — Modern protocol improves page load performance.
How these technologies work together
- Marko requires Node.js — Marko is a Node.js UI framework; the site's server-rendered components require Node.js to run.
- Amazon CloudFront runs on Amazon Web Services — Amazon CloudFront is an AWS service, forming the content delivery layer of MYOB's AWS stack.
- Amazon CloudFront requires AWS Certificate Manager — CloudFront distributions use ACM certificates to serve MYOB's content over HTTPS.
- Linkedin Insight Tag works alongside Microsoft Advertising — Microsoft Advertising and LinkedIn Insight Tag target business buyers across search and professional social networks.
- Algolia integrates with Marko — Algolia powers search results while Marko renders the fast, interactive search interface.
- Amazon CloudFront integrates with HTTP/3 — CloudFront enables HTTP/3 for faster, more reliable connections to MYOB's global audience.
- Amazon CloudFront requires HSTS — HSTS is enforced via CloudFront response headers, ensuring browsers only use HTTPS.
- Google Analytics overlaps with Piwik PRO Core — Both track user behavior; Piwik PRO likely adds privacy compliance or data ownership alongside standard GA.
- Marko integrates with Piwik PRO Core — Piwik PRO tracking snippet is embedded in Marko templates, enabling analytics without slowing page renders.
- Google Tag Manager integrates with Microsoft Advertising — GTM likely deploys Microsoft Advertising UET tags for conversion tracking on MYOB's campaign landing pages.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain myob.com.
Domain name active since 1996
myob.com has been a registered domain since August 1996 — 30 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2028
The owner has kept this domain secured until August 2028.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix MYOB not working
MYOB provides business management software in Australia and New Zealand, including cloud accounting, payroll, invoicing, bank feeds, tax and GST, inventory and payments. Accountants and bookkeepers also use its practice tools. Find your symptom below. Most problems come from a sign-in, a bank feed or integration connection, a tax or payment setting, or the platform itself. Check your records before you reconcile or resend anything.
Jump to what you are seeing
Website
The MYOB website does not load for you.
- Open the page in a private window and on another network.
- Check status.myob.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Mobile App
The MYOB app will not open, sign in, or show your data.
- Update the app from your app store, and restart your phone.
- Check the app is linked to your company file or account.
- Sign out and back in.
Login
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your business set up.
- Try a private window to rule out an old session.
Payments
A payment does not process, or it does not match an invoice.
- Check the payment method is set up, and the amount and reference are correct.
- Check the payment status before you ask the customer to pay again, so they are not charged twice.
- Check status.myob.com for a payments incident, then contact support with the reference and the time.
Invoicing
An invoice does not send, or it shows the wrong totals or tax.
- Check the customer's email address and the invoice template are correct.
- Check the tax codes and the GST settings on each line.
- Send one test invoice to yourself before you send more.
Expenses
An expense or bill does not save, or it does not match the bank feed.
- Check the supplier, date, amount and tax code are complete.
- Check the bank feed has pulled the transaction, and that it is not already matched.
- Check the period is not locked before you change it.
Stock
Stock levels look wrong, or an item will not update.
- Check the item and its location are correct.
- Check any sale or purchase that changed the stock has been saved, and not left in draft.
- Check status.myob.com, then reload before you adjust the stock.
Integrations
A connected app stops sending or receiving data.
- Check the connection is active, and that its login has not expired.
- Check the data mapping has not changed recently.
- Run one small sync to test before a full one, and check status.myob.com.
Still not working?
If it still does not work, contact your MYOB administrator, or your accountant or bookkeeper, first, since they manage your company file and settings. For a platform-wide problem, contact MYOB support through the help option in the product or on the MYOB website. Have your business name, the screen or feature, the exact error text, the transaction or invoice number, and the time with your time zone. Never send passwords, bank account numbers or tax file numbers in a support message. Live incident updates are on status.myob.com.
Most accounting-software problems come from a setting, a connection or a draft that was not saved, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on MYOB's side.
Frequently asked questions about MYOB
Is MYOB down right now?
MYOB (myob.com) is affected by maintenance or a fix that is being monitored (status "Scheduled Maintenance"). It may be slow or partly unavailable until that work is finished.
What should I do if MYOB is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for myob.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent MYOB incident?
The most recent incident on record is "Intermittent document scanning errors in In-Tray", last updated on Oct 29, 2026. It has been resolved.
How many people reported problems with MYOB recently?
No user reports about MYOB were submitted in the last 48 hours.
How do I report a problem with MYOB?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official MYOB status page?
The official status page for MYOB is status.myob.com.
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