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Keepit is a Danish SaaS data protection company that provides cloud backup and recovery for software-as-a-service applications. It protects data in Microsoft 365, Entra ID, Google Workspace, Salesforce, Dynamics 365, Power Platform, Zendesk and other platforms, storing backups in its own independent, immutable cloud infrastructure. Keepit offers granular and fast restore, long-term retention, and compliance support. Organisations use Keepit to guard against accidental deletion, ransomware and outages, ensuring access to critical cloud data.
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Recent User Report Trends for Keepit
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What is Keepit's current status?
A fix is being Monitored for Keepit
Current status: Monitoring
Open incidents
1Incident history: past 7 days
times in UTCToday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Keepit
Recent issues reported by users from around the world.
No user reports for Keepit in the last 30 days.
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Performance Insights
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About Keepit & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: An AWS-native, Node-rendered B2B SaaS site running an enterprise-grade demand-generation machine aimed squarely at IT buyers.
What stands out
- TechTarget plus Reddit Ads shows intent-data targeting of sysadmins and CIOs rather than broad display reach.
- Floodlight tags imply a marketing-ops or agency function measuring enterprise pipeline, notable for a mid-size Danish vendor.
- Marko instead of WordPress or HubSpot suggests in-house frontend engineering and product-team control of the website.
- The stack is heavy on acquisition and attribution but light on self-serve tooling, consistent with high-touch subscription sales.
Technologies keepit.com uses
- AWS Certificate Manager — Managed TLS certificates keep the marketing domain trusted and encrypted at the edge.
- Qualified — AI chat and meeting booking on-site, routing inbound visitors straight into sales pipeline for a considered B2B purchase.
- Amazon S3 — Object storage backing site assets, fitting a company whose own product is cloud backup.
- Amazon CloudFront — Global edge delivery for a Danish vendor selling subscription backup to worldwide business audiences.
- TechTarget — Buys TechTarget's IT-buyer intent data and content syndication to reach sysadmins and CIOs researching backup vendors.
- Amazon Web Services — Primary cloud infrastructure.
- Marko — eBay's Node-based UI framework signals a custom-built, server-rendered marketing site rather than an off-the-shelf CMS.
- DoubleClick Floodlight — Campaign Manager 360 conversion tags signal agency-run paid media measured against enterprise pipeline, not just clicks.
- Google Analytics — Baseline traffic and conversion measurement.
- Node.js — Server runtime behind the front end.
- Google Tag Manager — Tag container orchestrating marketing pixels.
- Reddit Ads — Paid Reddit placements reach IT pros in sysadmin and ransomware communities where backup decisions get debated.
- HSTS — Forces HTTPS on every visit.
How these technologies work together
- Amazon CloudFront runs on Amazon S3 — S3 holds the static assets and CloudFront serves them from global edge locations.
- Amazon S3 runs on Amazon Web Services — Buckets and edge distributions live inside the same AWS account hosting this site.
- DoubleClick Floodlight requires Google Tag Manager — Floodlight conversion tags are injected and fired through the GTM container.
- Amazon Web Services requires AWS Certificate Manager — Certificates only exist to serve AWS-hosted endpoints over encrypted connections.
- Amazon CloudFront requires AWS Certificate Manager — ACM issues and rotates the certificates securing every CloudFront distribution.
- Google Analytics requires Google Tag Manager — Analytics configuration and events are deployed from the same tag container.
- Marko requires Node.js — Marko compiles and renders through Node, so the runtime serves every page.
- Google Tag Manager integrates with Qualified — The Qualified widget loads as a GTM tag, avoiding direct CMS code changes.
- Amazon CloudFront runs on Marko — Marko-rendered pages are cached and delivered through CloudFront edges.
- DoubleClick Floodlight integrates with Reddit Ads — Reddit paid campaigns are tracked alongside other channels in the same conversion tags.
- DoubleClick Floodlight works alongside TechTarget — TechTarget placements and paid search both measured through Campaign Manager tags.
- Qualified works alongside TechTarget — TechTarget intent signals feed the same funnel Qualified converts on-site.
- DoubleClick Floodlight overlaps with Google Analytics — Two Google systems report conversions, so attribution overlap is likely.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain keepit.com.
Secure, encrypted connection
Everything sent between visitors and this site travels encrypted.
Domain name active since 2002
keepit.com has been a registered domain since July 2002 — 24 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until July 2027.
DNS managed by ClouDNS
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Keepit A/S
Served from professional infrastructure located in Denmark.
Records last verified September 2026.
How to fix Keepit not working
Keepit provides backup and recovery for cloud applications such as Microsoft 365, Google Workspace and Salesforce. Backups are stored separately from the source service. IT teams use its console to check backups and restore data. Find your symptom below. Most problems come from a sign-in, a connection to the cloud application, a backup job that has not run, or the platform itself. Check the status page and the job history before you start a restore.
Jump to what you are seeing
Website Down
The Keepit website does not load for you.
- Open the page in a private window and on another network.
- Check status.keepit.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check your account has access to the backup you need.
- Try a private window to rule out an old session.
Backup Failed
A scheduled backup of a cloud application does not complete.
- Read the first error in the job log, which usually names the account or the connection.
- Check the connection to the cloud application is still active, and that its permission has not been removed or changed.
- Check status.keepit.com, then run one manual backup of a small set before the full job.
Restore Failed
A restore does not finish, or it shows an error.
- Check the restore target is available, and that you have permission to restore there.
- Restore a small item first to find the problem, then restore the rest.
- Check status.keepit.com, and do not start a second restore until you know the state of the first.
API Down
Calls to the Keepit API fail or time out.
- Check the status code. An access error usually means the credentials are wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the credentials have not been revoked and have the permission the call needs.
- Retry with a growing delay, and check status.keepit.com if several calls fail together.
Slow Performance
The console or a backup view is slow to load.
- Narrow the date range or the account you are viewing.
- Try again at a quieter time of day.
- If it is slow for everyone, check status.keepit.com.
SSO Error
Single sign-on fails when you open the Keepit console.
- Use the sign-in route your company gave you, not an old link.
- Check your company login works on another company app.
- Ask your IT team to check the single sign-on connection, and send them the time.
Still not working?
Contact your organisation's Keepit administrator or your managed service provider first, since they manage backups and access. For a platform-wide problem, contact Keepit support through the help option in the console or on the Keepit website. Have your organisation name, the connected application and account name, the job or restore reference, the exact error text, and the time with your time zone. Never send passwords, tokens or the content of backed-up data in a support message. Live incident updates are on status.keepit.com.
Most backup problems come from a connection permission, a sign-in or a job that has not finished, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Keepit's side.
Frequently asked questions about Keepit
Is Keepit down right now?
Keepit (keepit.com) is affected by maintenance or a fix that is being monitored (status "Monitoring Fix"). It may be slow or partly unavailable until that work is finished.
What should I do if Keepit is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for keepit.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Keepit incident?
The most recent incident on record is "Delayed Backup Jobs in US-DC", last updated on Oct 31, 2026. It is still open - check the incident details at the top of this page.
How many people reported problems with Keepit recently?
No user reports about Keepit were submitted in the last 48 hours.
How do I report a problem with Keepit?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Keepit status page?
The official status page for Keepit is status.keepit.com.
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