Help Scout down?
Help Scout is a customer support platform with AI integration, automation, and multi-channel communication for businesses.
Recent User Report Trends for Help Scout
Aggregated reports in the last 48 hours.
What is Help Scout's current status?
All systems are operational
No active incidents reported.
User Reports for Help Scout
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Performance
35/ 100
Accessibility
98/ 100
Best Practices
100/ 100
SEO
100/ 100
Page Load Time
5.84s
Page Size
3.12MB
Requests
141
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About Help Scout & Technical Insights
Help Scout primarily targets customer support professionals and teams aged 25-45, with a global reach. They cater to intermediate to expert tech users who value customer-centric values.
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Start for Free
Secondary Calls to Action
Book a DemoExplore Our ProductJoin the Team
Advertisements Present?
None
Allows User Accounts?
Yes
Headquarters Country
Global
Language
English
Primary Category
Customer Support and Service
Revenue Source
Subscriptions
Pricing Summary
Freemium with paid plans starting at $25/user/month
Value Proposition
A customer communication platform for growing businesses that prioritizes customer delight over deflection, with AI assistance and easy-to-use tools.
Content & Features
Content Freshness Clues
Blog posts dated within the last monthRecent case studiesUp-to-date product features
Highlighted Features
AI-powered InboxSnooze and Send Later optionsWorkflows for automationViews for custom filtersSaved RepliesMultiple Inboxes100+ integrations
Mentioned Integrations
ShopifySlackGoogle Calendar
Tone & Style
ProfessionalFriendlyInformativeConversational
Target Audience Insights
Target Category Focus
Business Services
Target Country
Global
Audience Expertise Level
Intermediate to Expert
Job Type
Customer Support, Customer Service
Income Level
Professional
Geographic Focus
Global
Brand Preference
Help Scout Users
Gender Focus
All
Education
Bachelor's Degree or Higher
Target Age Range
25-45
Interests
Customer Service, Customer Experience, Tech Enthusiasts
Device Type
All Devices
Tech Skills
Intermediate to Expert
Trust & Support Signals
Company Info Sections
About Us pageTeam BiosMission StatementCareers Page
Support Channels Mentioned
Email SupportLive ChatHelp Docs
Trust Signals Present
Testimonials from 12,000+ companiesSecurity Badges (e.g., SOC 2)Contact Info including phone number and email
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