Incident History for Depict
A complete log of all past incidents, outages, and scheduled maintenance.
Filter by status
applies to the 5 loadedPartial API degradation on one serving region
Resolved
Affected Components
Resolved
on Oct 9, 2026
A five-minute database lock caused HTTP 500/504 errors on some API requests in one region; all requests recovered by 17:50 UTC.
Search ingestion database upgrade
Scheduled
Affected Components
Scheduled
on Sep 28, 2026
Planned PostgreSQL upgrade for the search ingestion database with a short switchover; search stays up, product updates may be briefly delayed.
Search API incident under investigation
Resolved
Affected Components
Resolved
on Sep 23, 2026
Depict reports the Search API incident as resolved while continuing to work on a fix.
Investigating
on Sep 23, 2026
Depict is investigating an incident affecting the Search API.
Depict collections incident
Resolved
Affected Components
Resolved
on Sep 22, 2026
Depict reports the incident affecting Depict collections is resolved.
Investigating
on Sep 22, 2026
Depict is investigating an incident affecting Depict collections.
Planned database maintenance
Completed
Affected Components
Completed
on Sep 4, 2026
Maintenance has completed successfully for planned database maintenance.
Monitoring
on Sep 4, 2026
Maintenance is now in progress for planned database maintenance, causing up to 15 minutes of delays for changes.
Scheduled
on Sep 3, 2026
Depict is performing planned database maintenance, causing up to 15 minutes of delays for changes, while storefront search remains unaffected.
Scheduled
on Sep 3, 2026
Depict is performing planned database maintenance, causing up to 15 minutes of delays for changes, while storefront search remains unaffected.