Incident History for Contentstack

The scheduled GCP EU Kubernetes platform version upgrade maintenance has been completed.

Scheduled maintenance for the GCP EU Kubernetes platform is currently in progress, affecting EU region services.

Scheduled maintenance for the GCP EU Kubernetes platform begins in 60 minutes, affecting EU region services.

The GCP NA incident affecting Custom Agents, Polaris, and Automation is fully resolved and all systems are operating normally.

A fix has been applied for the GCP NA disruption affecting Custom Agents, Polaris, and Automation, and services are operating normally while monitoring continues.

Contentstack is investigating an issue affecting Custom Agents, Polaris, and Automation in the GCP NA region, with automations possibly failing to execute.

The scheduled GCP NA Kubernetes platform version upgrade maintenance has been completed.

Scheduled maintenance for the GCP NA Kubernetes platform upgrade is currently in progress, affecting multiple Contentstack services.

Scheduled maintenance for the GCP NA Kubernetes platform upgrade begins in 60 minutes, affecting multiple Contentstack services.

Scheduled maintenance for Contentstack Azure NA Production is complete, affecting multiple Azure US Region components.

Scheduled maintenance for Contentstack Azure NA Production is currently in progress, affecting multiple Azure US Region components.

Scheduled maintenance for Contentstack Azure NA Production begins in 60 minutes, affecting multiple Azure US Region components.

The scheduled maintenance for AWS NA production has been completed.

Scheduled maintenance for AWS NA production is currently in progress, with updates to follow as necessary.

Scheduled maintenance for AWS NA production begins in 60 minutes, with no customer-facing impact expected.

Contentstack will perform scheduled maintenance across the AWS NA region on September 26, 2026, with no customer-facing impact expected.

Scheduled maintenance for Contentstack Azure EU production performance improvement has been completed.

Scheduled maintenance for Contentstack Azure EU production is currently in progress to improve performance.

The scheduled SSL certificate reissue maintenance for the AWS US region has been completed.

Scheduled SSL certificate reissue maintenance for AWS US region is now in progress, affecting Content Delivery, Image Delivery, and Assets APIs.

Scheduled SSL certificate reissue maintenance for AWS US region begins in 60 minutes, affecting Content Delivery, Image Delivery, and Assets APIs.

The GCP NA publishing delay incident is fully resolved and all systems are operating normally.

The issue affecting delivery of newly published content in GCP NA has been mitigated and services are operating normally while monitoring continues.

Contentstack has identified the root cause of publishing delays in the GCP NA region and is implementing a fix to restore normal service.

Contentstack is investigating publishing delays in the GCP NA region affecting delivery of newly published content.

The Azure EU publishing and webhook delivery incident is fully resolved and all systems are operating normally.

Azure EU publishing and webhook delivery issues have been mitigated and services are operating normally while monitoring continues.

Root cause identified for Azure EU publishing and webhook delays; engineering is implementing a fix while content delivery remains unaffected.

Contentstack is investigating publishing and webhook delivery delays in the Azure EU region; content delivery and other regions are unaffected.

The incident affecting Support Live Chat and Support Portal is fully resolved and all systems are operating normally.

Support Live Chat and Support Portal appear normal after upstream rollout; engineering is monitoring for continued stability.

Upstream fix rolling out region by region; Support Live Chat and Portal returning to normal, with intermittent impact remaining in some regions.

The issue affecting Support Live Chat and Portal has been identified and a fix is being implemented.

Scheduled maintenance on AWS NA production network infrastructure has been completed.

Scheduled maintenance on AWS NA production network infrastructure is currently in progress; updates will follow as necessary.

Scheduled maintenance on AWS NA production network infrastructure begins in 60 minutes; no downtime expected.

Scheduled maintenance on September 16, 2026, 11:30-12:30 UTC for AWS NA network infrastructure; no downtime expected.