Incident History for Cm
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedScheduled maintenance for Email Gateway
Scheduled
Affected Components
Scheduled
16 hours ago
Scheduled maintenance for Email Gateway on November 12, 2026, from 5:00 AM to 7:00 AM CEST; no disruption is anticipated.
Scheduled For
Nov 12, 2026, 4:00 AM UTC to Nov 12, 2026, 6:00 AM UTC
In Person Payments Gateway maintenance in progress
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance for the In Person Payments Gateway has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for the In Person Payments Gateway is currently in progress, with updates to follow as necessary.
In Person Payments Gateway maintenance starting soon
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
Scheduled maintenance for In Person Payments - Gateway begins in 60 minutes on October 29 at 02:00 CET.
Scheduled For
Oct 29, 2026, 1:00 AM UTC
Scheduled
on Oct 26, 2026
Scheduled datacenter network maintenance on 29 October 2026, 02:00-04:00 CET; no impact to payment processing is expected.
Scheduled For
Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 3:00 AM UTC
Belgium mobile operator service interruption resolved
Resolved
Affected Components
Resolved
on Oct 28, 2026
The operator service interruption affecting Orange/Mobistar mobile networks in Belgium has been resolved.
Monitoring
on Oct 28, 2026
Orange has restored connectivity on the Belgium network and queued traffic is now processing.
Update
on Oct 28, 2026
Orange/Mobistar Belgium operator service interruption continues; operator is still working on a solution with no ETA provided.
Resolved
on Oct 28, 2026
Orange/Mobistar Belgium is experiencing an SMS traffic and status report issue; traffic is queued until resolved.
Messaging rate limits maintenance completed
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance for Messaging rate limits has been completed.
Productivity wallboards empty or stale in Mobile Service Cloud
Resolved
Affected Components
Resolved
on Oct 26, 2026
The incident affecting productivity wallboards in Mobile Service Cloud has been resolved.
Monitoring
on Oct 26, 2026
A fix has been implemented for empty or stale productivity wallboards in Mobile Service Cloud, and monitoring is underway.
Identified
on Oct 26, 2026
Productivity wallboards in Mobile Service Cloud may appear empty or show outdated data; engineering has identified a likely cause and is working on a fix.
Scanning and selling issues for Museumkaart and others
Resolved
Affected Components
Resolved
on Oct 24, 2026
The scanning and selling incident affecting Museumkaart and other passes has been resolved.
Monitoring
on Oct 24, 2026
A fix has been implemented and results are being monitored for scanning and selling issues affecting Museumkaart and other passes.
Monitoring
on Oct 24, 2026
A fix has been implemented by Intersolve and results are being monitored for scanning and selling issues affecting Museumkaart and other passes.
Investigating
on Oct 24, 2026
Scanning and selling of Museumkaart, Vriendenloterij and possibly other passes is failing due to a third-party vendor issue.
Operator service interruption for O2 UK resolved
Resolved
Affected Components
Resolved
on Oct 22, 2026
The operator service interruption affecting O2 in the United Kingdom has been resolved.
Operator service interruption for Orange France
Investigating
Affected Components
Investigating
on Oct 22, 2026
We are continuing to investigate the operator service interruption affecting Orange in France.
Resolved
on Oct 22, 2026
The Orange France SMS traffic and status report disruption has been resolved.
Investigating
on Oct 21, 2026
Orange France is investigating an issue affecting MT/MO SMS traffic and status reports.
Appmiral PHP security update maintenance
Completed
Affected Components
Completed
on Oct 21, 2026
The scheduled PHP security update maintenance for Appmiral API and Platform CMS has been completed.
Under Maintenance
on Oct 21, 2026
Scheduled maintenance applying PHP security updates to Appmiral API and Platform CMS is currently in progress.
Scheduled
on Oct 21, 2026
Scheduled maintenance is applying PHP security updates to Appmiral API and Platform CMS, with possible temporary unavailability during the window.
Scheduled For
Oct 21, 2026, 2:50 PM UTC to Oct 21, 2026, 5:00 PM UTC
PHP security update maintenance for Seated Ticketing
Completed
Affected Components
Completed
on Oct 21, 2026
Scheduled PHP security update maintenance for Seated Ticketing has been completed.
Under Maintenance
on Oct 21, 2026
Verification is underway for the PHP security update maintenance on Seated Ticketing.
Extended PHP security update maintenance for Ticketing Museum & Parks
Completed
Affected Components
Completed
on Oct 21, 2026
The extended PHP security update maintenance for Ticketing Museum & Parks has been completed.
Under Maintenance
on Oct 21, 2026
Extended PHP security update maintenance for Ticketing Museum & Parks is currently in progress.
Scheduled
on Oct 21, 2026
Scheduled maintenance applying PHP security updates to Ticketing Museum & Parks is being extended.
Scheduled For
Oct 21, 2026, 4:38 PM UTC
Museums & Parks PHP vulnerability patch maintenance
Completed
Affected Components
Completed
on Oct 21, 2026
The scheduled PHP security update maintenance for Ticketing Museum & Parks has been completed.
Investigating
on Oct 21, 2026
Museums & Parks essential maintenance for a PHP vulnerability patch is being investigated, with exact times to be communicated shortly.
PHP security update maintenance for Business Messaging API
Under Maintenance
Affected Components
Under Maintenance
on Oct 21, 2026
Scheduled maintenance applying PHP security updates to the Business Messaging API is currently in progress.
Scheduled
on Oct 21, 2026
Scheduled maintenance on 21 October 2026 will apply PHP security updates to the Business Messaging API; volume thresholds limit exposure.
Scheduled For
Oct 21, 2026, 3:45 PM UTC
Sign PHP security updates maintenance in progress
Completed
Affected Components
Completed
on Oct 21, 2026
The scheduled PHP security updates maintenance on Sign has been completed.
Under Maintenance
on Oct 21, 2026
Scheduled maintenance for PHP security updates on Sign is currently in progress, with further updates to follow as necessary.