Resolved

Last updated: October 24, 2026 at 10:21 AM UTC

Scanning and selling issues for Museumkaart and others

Affected Components

Ticketing - Global Ticket / Ticketing Museum & ParksTicketing - Scan app

Updates

Resolved

October 24, 2026 at 10:21 AM UTC

The scanning and selling incident affecting Museumkaart and other passes has been resolved.

Monitoring

October 24, 2026 at 10:10 AM UTC

A fix has been implemented and results are being monitored for scanning and selling issues affecting Museumkaart and other passes.

Monitoring

October 24, 2026 at 09:59 AM UTC

A fix has been implemented by Intersolve and results are being monitored for scanning and selling issues affecting Museumkaart and other passes.

Investigating

October 24, 2026 at 09:38 AM UTC

Scanning and selling of Museumkaart, Vriendenloterij and possibly other passes is failing due to a third-party vendor issue.