Resolved

Last updated: October 26, 2026 at 12:15 PM UTC

Productivity wallboards empty or stale in Mobile Service Cloud

Affected Components

Mobile Service Cloud - Native Voice

Updates

Resolved

October 26, 2026 at 12:15 PM UTC

The incident affecting productivity wallboards in Mobile Service Cloud has been resolved.

Monitoring

October 26, 2026 at 10:07 AM UTC

A fix has been implemented for empty or stale productivity wallboards in Mobile Service Cloud, and monitoring is underway.

Identified

October 26, 2026 at 09:48 AM UTC

Productivity wallboards in Mobile Service Cloud may appear empty or show outdated data; engineering has identified a likely cause and is working on a fix.