Incident History for Chord

Scheduled maintenance on Chord Hub has been completed.

Verification is underway for scheduled maintenance on Chord Hub; the Hub may be unavailable or slow.

Scheduled maintenance for Chord Hub is currently in progress; the Hub may be unavailable or slow.

Scheduled maintenance for Chord Hub is currently in progress; the Hub may be unavailable or slow.

The incident affecting Ask Chord to Audiences has been resolved.

Ask Chord to Audiences is degraded due to a GitHub outage; users may be unable to create or update audiences. Monitoring.

The Chord Analytics Service Disruption has been resolved.

A fix has been implemented for the analytics service disruption and we are monitoring the results.

The issue has been identified and a fix is being implemented for the analytics service disruption.

Identified issue with third-party provider impacting analytics features; brands may not access reporting and dashboards.

The incident affecting analytics features has been resolved.

We have identified an issue with a third-party provider impacting analytics features; monitoring and working with provider.

A fix has been implemented for the analytics service degradation and we are monitoring the results.

We are continuing to monitor for any further issues after the analytics service degradation.