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Online retailer of pet food, supplies, medications, and other pet-related products.

Recent User Report Trends for Chewy.Com

Aggregated reports in the last 48 hours.

User Reports for Chewy.Com

Recent issues reported by users from around the world (last 30 days).

About Chewy.Com & Technical Insights

Chewy primarily targets pet owners, specifically millennials and Gen X, who are comfortable with online shopping and willing to invest in their pets' well-being. They also cater to elderly pet owners.

Technologies Used & Relationships

Other
HTTP/3HTTP/3
Servers
AkamaiAkamai
Web Development
DigiCertDigiCert
HSTSHSTS
Akamai Bot ManagerAkamai Bot Manager

Website Details & Offering

Primary Call to Action

Shop Now

Secondary Calls to Action

Sign up for AutoshipJoin Chewy+Contact UsCreate an Account

Advertisements Present?

Low

Allows User Accounts?

Yes

Headquarters Country

United States

Language

English

Primary Category

E-commerce

Revenue Source

E-commerce Sales

Pricing Summary

Chewy offers competitive pricing on pet products. They have a Chewy+ membership for $49/year that provides free shipping and other rewards. They also have an Autoship program with discounts.

Value Proposition

Chewy offers a wide selection of pet products, competitive prices, fast shipping, and 24/7 customer service, aiming to be the most trusted and convenient destination for pet parents.

Content & Features

Tone & Style

FriendlyHelpfulPersonalizedInformative

Content Freshness Clues

Article datesLatest news sectionBlog postsFinancial results announcements

Highlighted Features

Autoship subscription serviceWide selection of products24/7 customer serviceChewy PharmacyPersonalized product recommendations

Mentioned Integrations

ShipStationDSCOShopifyGlobal Shop Solutions ERPFedExUPSQuickBooksGoogle AnalyticsGoogle Tag Manager

Target Audience Insights

Target Country

United States

Target Category Focus

Pet Care and Services

Audience Expertise Level

General Public

Parenthood

Pet Parents

Geographic Focus

United States, Canada, United Kingdom

Gender Focus

All

Interests

Pet care, online shopping

Device Type

Mobile and Desktop

Target Age Range

Millennials and Gen X

Tech Skills

Tech-savvy

Trust & Support Signals

Support Channels Mentioned

PhoneLive ChatEmailSocial MediaFAQHelp Center

Trust Signals Present

SSL certificateCustomer reviewsContact information365-day return policyBBB ReviewsGuaranteed Policy on every order

Company Info Sections

About Us pageTeam BiosMission StatementCorporate addressInvestor Relations