Incident History for Blackline

Scheduled maintenance for Studio 360 Integrate in Production regions has been completed.

Scheduled maintenance for Studio 360 Integrate in Production regions is currently in progress, with updates to follow as necessary.

Scheduled maintenance for Studio 360 Integrate in Production regions begins in 60 minutes, with rolling restarts and no outage expected.

Scheduled maintenance for Studio 360 Integrate in Production regions is planned for October 30, 19:00 UTC, with rolling restarts and no outage expected.

BlackLine confirmed all products and hosting environments are secure after investigating PHP core vulnerabilities, with no customer exposure or service disruption.

BlackLine confirmed no customer exposure to PHP core vulnerabilities and completed patching non-exposed resources; monitoring continues.

BlackLine is monitoring PHP core vulnerabilities; no indicators of compromise found, WAF protections active, and internal patching targeted for completion by October 23, 2026.

BlackLine confirmed the database node instability incident is resolved and all systems are fully operational, stable, and healthy.

BlackLine continues monitoring the database node instability fix; systems are stable with no further issues reported.

A fix has been deployed to the EU3-G17 sandbox database node; systems are stable and BlackLine continues monitoring for ongoing stability.

A database node issue in the EU3-G17 sandbox is causing intermittent user disconnections; BlackLine teams are actively working to restore stability.

Scheduled maintenance for BlackLine FCM Sandbox (EU, APAC & KSA) has been completed.

Scheduled maintenance for BlackLine FCM Sandbox (EU, APAC, KSA) is now in progress, with affected applications unavailable during the window.

Scheduled maintenance for BlackLine FCM Sandbox (EU, APAC, KSA) begins in 60 minutes at Oct 29, 18:00 UTC.

Scheduled maintenance for BlackLine FCM Sandbox (NA3) and related US sandbox components has been completed.

Scheduled maintenance for BlackLine FCM Sandbox (NA3) is now in progress, with affected applications unavailable during the window.

Maintenance for BlackLine FCM Sandbox (NA3) begins in 60 minutes at Oct 29, 22:30 UTC, with affected applications unavailable.

The scheduled BlackLine AR Multi Tenant Platform hotfix upgrade maintenance has been completed.

Verification is underway for the BlackLine AR Multi-Tenant Platform hotfix upgrade, affecting Invoice-to-Cash production and sandbox components.

Scheduled hotfix upgrade to BlackLine AR Multi-Tenant Platform is in progress, affecting Invoice-to-Cash production and sandbox components.

Scheduled hotfix upgrade to BlackLine AR Multi-Tenant Platform is in progress, affecting Invoice-to-Cash production and sandbox components.

The incident is resolved; BlackLine confirms all systems are fully operational, stable, and healthy.

A fix has been deployed to the US-G03 database node and systems are stable; monitoring continues to confirm ongoing stability.

A database node issue in US-G03 is causing intermittent user disconnections; BlackLine teams are actively working to restore stability.

Scheduled AuthZ-AuthN maintenance for EU, APAC and KSA sandbox environments has been completed.

The scheduled AR Multi-Tenant 4.1.0.4 hotfix maintenance across Cash Application components has been completed.

Scheduled maintenance for the AR Multi-Tenant 4.1.0.4 hotfix is currently in progress across Cash Application components.

Scheduled AuthZ-AuthN maintenance for NA3 sandbox environments has been completed.