Resolved

Last updated: October 30, 2026 at 09:04 PM UTC

Database Node Instability Causing User Disconnections

Affected Components

Financial Close - Sandbox - SB EU3Sandbox - US - Platform & Connectivity - Access & AdministrationSandbox - US - Platform & Connectivity - Jobs

Updates

Resolved

October 30, 2026 at 09:04 PM UTC

BlackLine confirmed the database node instability incident is resolved and all systems are fully operational, stable, and healthy.

Monitoring

October 30, 2026 at 05:49 PM UTC

BlackLine continues monitoring the database node instability fix; systems are stable with no further issues reported.

Monitoring

October 30, 2026 at 05:48 PM UTC

A fix has been deployed to the EU3-G17 sandbox database node; systems are stable and BlackLine continues monitoring for ongoing stability.

Identified

October 30, 2026 at 05:11 PM UTC

A database node issue in the EU3-G17 sandbox is causing intermittent user disconnections; BlackLine teams are actively working to restore stability.