Resolved
Last updated: October 27, 2026 at 08:18 PM UTC
Database node instability causing user disconnections
Affected Components
Production - US - Platform & Connectivity - Access & AdministrationProduction - US - Platform & Connectivity - JobsSandbox - US - Platform & Connectivity - Access & AdministrationSandbox - US - Platform & Connectivity - Jobs
Updates
Resolved
October 27, 2026 at 08:18 PM UTC
The incident is resolved; BlackLine confirms all systems are fully operational, stable, and healthy.
Monitoring
October 27, 2026 at 05:12 PM UTC
A fix has been deployed to the US-G03 database node and systems are stable; monitoring continues to confirm ongoing stability.
Identified
October 27, 2026 at 04:36 PM UTC
A database node issue in US-G03 is causing intermittent user disconnections; BlackLine teams are actively working to restore stability.