Investigating

Last updated: October 6, 2026 at 12:26 PM UTC

Automatically closed — no further updates were published for this incident.

Onboarding verification degraded for users in Germany

Affected Components

Onboarding

Updates

Investigating

October 6, 2026 at 12:26 PM UTC

Identity verification during onboarding in Germany is degraded, causing failed first attempts; the team is investigating with its verification partner.

Scheduled For

Oct 6, 2026, 12:26 PM UTC