Resolved
Last updated: October 4, 2026 at 04:13 PM UTC
Increased SMS delivery latency
Affected Components
Connectivity Platform - SMS - APIConnectivity Platform - SMS - SMPP - EU - SMPP01Engagement Platform / CRM - Channels - Asia (India)Engagement Platform / CRM - Channels - EuropeEngagement Platform / CRM - Channels - US (West)
Updates
Resolved
October 4, 2026 at 04:13 PM UTC
The SMS delivery latency incident has been resolved.
Investigating
October 4, 2026 at 03:27 PM UTC
SMS delivery latency is increased since 2:55 PM UTC; the issue is under investigation.